Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
Configuring BUSY and BUSY Agent on different drives to point to the same data folder?
You have to install the BUSY and BUSY Agent application in the same drive to run both applications properly. However you can define different backup folder in BUSY backup configuration and BUSY Agent.
How can I customize and configure fields in BUSY Agent for my business needs?
BUSY Agent is a tool that helps you to backup your data automatically according to a schedule. And in there no option to customize and configure any field according to your business needs.
What paths or folders should I select for BUSY backup on my computer?
While configuring BUSY Agent for automatic backup you can either local drive folder as a backup path and for google drive you just need to mention your gmail id and authorized it.
What is required to switch from manual to automatic backups in software?
BUSY Agent is required to switch from the manual backup to automatic backup.BUSYAgent is a tool which is used to take data backup on Local Drive and Google Drive on scheduled time.
How to enable auto-sync in BUSYAgent even when the app is closed?
For Auto sync in BUSY Agent, We set the time for auto sync then add to startup and minimise it then in backend on schedule time the data will get auto sync.
What details are required for take backup on google drive?
to take backup on Google drive you should have gmail id and Bls should be active after that BUSY agent will be download and can configure for automatic backup on google drive.
How to access saved Google Drive data on mobile app?
In Mobile app, We can go the email id then click on google drive. We can view the BUSY backup files and can check that data by restoring in the BUSY.
Why can't I back up when the software is closed?
You can't take backup when the BUSY Agent software is closed because BUSY Agent application should be opened or running in background to take automatic backup on Local & Google Drive.
From where I can download BUSY agent set up?
To download the BUSY agent, please follow the steps below:
Step 1: Visit www.busy.in website.
Step 2: Scroll down until you see the BUSY agent download option.
Step 3: Click on the download button.
How to include recent changes in manual backups?
To include recent changes in manual backups, you need to perform a manual backup after making the changes. This will ensure that the most up-to-date data is included in the backup.