Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

Is there a notification system for backup completion?

Yes, there is a notification system for backup completion in BUSY Accounting software. It can be configured to send notifications via email or BUSYBNS and you can configure it in BUSYagent.

Speed up the shutdown process in BUSY Agent.

You don't need to shut down the BUSY Application if you want to take backup automatic on scheduled time, you just need to minimize the application to run in the background.

Keep BUSY Agent window open for backup?

No, You do not need to keep the BUSY Agent window open to take automatic backup. But you need to make sure that it is minimized and running in the background.

Who do I contact or what permissions do I need to obtain Task Manager access for BUSY Agent?

To run BUSY Agent application you no need to open the Task Manager. Furthermore if you unable to open the Task Manager then you need to contact to your system administrator.

What permissions or contacts do I need to obtain Task Manager access for the BUSY Agent application?

To run BUSY Agent application you no need to open the Task Manager. Furthermore if you unable to open the Task Manager then you need to contact to your system administrator.

I am unable to generate reports from BUSY Agent. What could be the reason for this?

If you are unable to generate reports from BUSY agent this is because BUSY agent application is to take backup only. there is no option in BUSY agent to generate report

I am unable to find the automatic backup option in BUSY. Where can I configure it?

To enable the Automatic backup, You Need to Installed BUSY agent in your system and configure the Local backup configurtaion and google drive backup configuration and set time for automatic backup

How can I selectively delete backup on Google Drive which was taken by the BUSY Agent?

To delete the backup files on the Google Drive then you need open the Google Drive and find the backup files and right click on it and select Move to Bin.

How do I back up data from BUSYAgent and what are the available backup options?

If you have configured BUSY Agent to schedule backup automatically. You can click on Backup Now in BUSY Agent and choose options available for backup either Local Drive or Google Drive.

What settings should I check to ensure BUSY agent software is added to startup automatically?

To ensure that the BUSY agent software is added to startup and will open automatically, you need to open BUSY Agent application and check the Add to Startup option is enabled.