Frequently Asked
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Find Solutions to Common Issues Related to notification-tools - email configuration

FAQs

I am trying to configure email and e-invoicing in BUSY but am getting errors. How can I resolve this?

 To configure email settings and password in BUSY, you can find these options in the "Configuration" menu. Within the Configuration menu, look for the "Email Settings" option. Here, you can enter your email address, password, SMTP details, and other relevant information to set up your email settings in BUSY.
Step...

If you are unable to send PDF invoices as email attachments from your accounting software, What could be several reasons behind the issue

 There may have been a change in the BUSY app that is causing the issue with sending PDF bills directly to customers. It would be best to contact BUSY customer support for assistance in troubleshooting and resolving the problem.
Step 1 : Ensure that the PDF file is not corrupted...

Why am I unable to open the attached files in the emails sent from BUSY?

 If you are unable to open a PDF file in BUSY, you can try the following steps to troubleshoot and gain access to the PDF file:
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the PDF using a different PDF viewer or software...

How do I view and share invoices/bills through the BUSY mobile app?

 To share an invoice via BUSY Mobile app then follow the steps.
Ensure you have correctly configured the BUSY mobile app settings both in BUSY software and the mobile app.
Step 1. Go to Administration menu then click on configuration option.
Step 2. Then click on Features and options then...

I want to know the step-by-step process to set up email/e-way bill in BUSY.

 For Email configuration please follow these steps:
1. Go in administration then go in configuration
2. Then Go in email configuration
3. Then in email sending option choose send directly for gmail mail
4. Then choose send pdf attachment in send report as
5. Then mention SMTP server name for...

Why are my sent emails coming back into my inbox as notifications on mobile but not on the computer?

 When your sent emails are coming back into your inbox as notifications on your mobile device but not on your computer, there could be several reasons for this behavior. It's important to investigate and address these potential causes:
Step 1 : Check the email synchronization settings on both your mobile...

Why am I unable to see certain options in BUSY? What do I need to do to enable those options?

 I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY:
Step 1 :Determine which features of the software...

Accessing missing options or features in the software interface and troubleshooting the issue.

 I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY:
Step 1 :Determine which features of the software...

The invoice I generated is not getting emailed to the customer. What settings do I need to check?

 To resolve the issue of the invoice not getting emailed to customer 
you need to follow the steps
Step1 To configure the gmail with BUSY go to administration menu
Step2 Click on Configuration and then click on Email Configuration
Step3 on email setting option Make it Send Directly
Step4 on...

what is the process to link my email to send invoices and reports from BUSY softwar?

 If you want to ling your email to send invoices and report from BUSY then
please follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Email Configuration or Press E on Keyboard for email configuration
Step 4: Select send...

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