Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
Configuring BUSY to automatically send outgoing emails without manual entry of email IDs.
Configuring BUSY to automatically send outgoing emails without manual entry of email IDs involves setting up the email IDs in the party master. Here are the steps to achieve this:
Step 1:Start by opening BUSY and log in to your account.
Step 2 : In the software's main menu or...
I am unable to send emails from my BUSY account How can i fix it?
If you are unable to send emails from the BUSY then follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Email Configuration or Press E on Keyboard for email configuration
Step 4: Select send directly, PDF attaichment and Enter...
I am unable to send invoices via email from BUSY. How can I configure and send invoices through email?
If you are unable to send emails from the BUSY then follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Email Configuration or Press E on Keyboard for email configuration
Step 4: Select send directly, PDF attaichment and Enter...
How do I generate an email with my invoice/bill through the BUSY portal? Where can I find and print this email with the attached invoice/bill PDF?
If you require to share the Invoices through BUSY by Email then follow the steps as mentioned below for Email Configuration:
Step 1 : Go to Administration
Step 2 : Click on Configuration tab
Step 3 : Select Email Configuration
Step 4 : Here you will get the Sending options...
Why am I unable to add a party while trying to generate an e-way bill in BUSY?
If you are unable to add a party while trying to generate an e-way bill in BUSY, there could be several reasons for this issue. Here are some common causes and steps to help you resolve it:
Step 1 : Ensure that you have entered complete and accurate party details....
I am trying to email invoices to my clients from BUSY but the emails are not going out. What could be wrong?
There could be several reasons why emails are not going out when trying to email invoices to parties from BUSY. It could be due to incorrect email configuration settings, issues with the email server, or incorrect recepients email id. Checking and correcting these issues may help resolve the problem.
If...
Why am I facing problems with opening attachments sent from BUSY? How can this be fixed?
Facing problems with opening attachments sent from BUSY can be frustrating, but there could be various reasons behind this issue. Here are some common causes and solutions to help you resolve this problem
Step 1 : Check if the attachments sent from BUSY are in a format that your computer...
I am unable to send emails from the BUSY. How can I resolve this?
If you are unable to send emails from the BUSY then follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Email Configuration or Press E on Keyboard for email configuration
Step 4: Select send directly, PDF attaichment and Enter...
I am unable to send emails from BUSY. What do I need to configure?
If you are unable to send emails from the BUSY then follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Email Configuration or Press E on Keyboard for email configuration
Step 4: Select send directly, PDF attaichment and Enter...
What are the recommended email settings for optimal performance in BUSY?
Please find the below steps for email configuration in BUSY :
1. Go to Administration > Configuration > Email Configuration.
2. Enter the SMTP server according to mail ID.If you are using Gmail, you need to select smtp.gmail.com and enter 465 as the port number.
3. Enter your email ID...
