Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - email configuration

FAQs

Why am I unable to add a party while trying to generate an e-way bill in BUSY?

 If you are unable to add a party while trying to generate an e-way bill in BUSY, there could be several reasons for this issue. Here are some common causes and steps to help you resolve it:
Step 1 : Ensure that you have entered complete and accurate party details....

How can I configure email settings properly in BUSY so that I can email account details to customers?

 If Email configuration is not working properly then please Follow the given steps
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then Select Email Configuration or Press E on Keyboard for email configuration
Step 4: Check SMTP server , Username and Port is...

Why am I facing problems with opening attachments sent from BUSY? How can this be fixed?

 Facing problems with opening attachments sent from BUSY can be frustrating, but there could be various reasons behind this issue. Here are some common causes and solutions to help you resolve this problem
Step 1 : Check if the attachments sent from BUSY are in a format that your computer...

How do I configure email in BUSY if I use Gmail? What password should I use?

 If Email configuration is not working properly then Do 
Following step
Step 1: Click on administration option
Step 2: Then click on configuration option
Step 3: Then Select Email Configuration or Press E on Keyboard for email configuration
Step 4: Check SMTP server , Username and Port is Correct
Step...

What are the recommended email settings for optimal performance in BUSY?

 Please find the below steps for email configuration in BUSY :
1. Go to Administration > Configuration > Email Configuration.
2. Enter the SMTP server according to mail ID.If you are using Gmail, you need to select smtp.gmail.com and enter 465 as the port number.
3. Enter your email ID...

Configuration steps to enable emailing invoices directly from BUSY?

 Follow the given steps to configure Email configuration in BUSY 
Step 1: Click on administration option
Step 2: Then click on configuration option
Step 3: Then Select Email Configuration or Press E on Keyboard for email configuration
Step 4: Check SMTP server , Username and Port is Correct
Step 5:...

How do I configure email settings in BUSY?

 Please follow the below steps to configure E mail in BUSY :
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
1. Send Through Microsoft Outlook
Step 1: Select Send through Microsoft outlook...

Settings to configure for smooth email sending from BUSY ERP to external domains like Gmail or Yahoo?

 To send E mail from BUSY, You can follow the steps:
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
1. Send Through Microsoft Outlook
Step 1: Select Send through Microsoft outlook option...

I am unable to connect my BUSY to my Gmail account. How can I resolve this connectivity issue?

 To resolve the connectivity issue between BUSY and your Gmail account, you can follow these steps:
Step 1: Log in to your Gmail Account.
Step 2: Click on your User Profile.
Step 3: Select Manage Google Account.
Step 4: Navigate to the Security menu.
Step 5: If not already enabled,...

Addressing SMTP server error code when testing email configuration in BUSY.

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SMTP error code 3 typically indicates that there was an issue with the connection to the SMTP (Simple Mail Transfer Protocol) server while attempting to send an email. This error can occur for various reasons, and troubleshooting it may involve identifying the root cause. Here are steps to address...

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