Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - email configuration

FAQs

What are the recommended email settings for optimal performance in BUSY?

 Please find the below steps for email configuration in BUSY :
1. Go to Administration > Configuration > Email Configuration.
2. Enter the SMTP server according to mail ID.If you are using Gmail, you need to select smtp.gmail.com and enter 465 as the port number.
3. Enter your email ID...

Configuration steps to enable emailing invoices directly from BUSY?

 Follow the given steps to configure Email configuration in BUSY 
Step 1: Click on administration option
Step 2: Then click on configuration option
Step 3: Then Select Email Configuration or Press E on Keyboard for email configuration
Step 4: Check SMTP server , Username and Port is Correct
Step 5:...

How do I configure email settings in BUSY?

 Please follow the below steps to configure E mail in BUSY :
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
1. Send Through Microsoft Outlook
Step 1: Select Send through Microsoft outlook...

Settings to configure for smooth email sending from BUSY ERP to external domains like Gmail or Yahoo?

 To send E mail from BUSY, You can follow the steps:
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
1. Send Through Microsoft Outlook
Step 1: Select Send through Microsoft outlook option...

I am unable to connect my BUSY to my Gmail account. How can I resolve this connectivity issue?

 To resolve the connectivity issue between BUSY and your Gmail account, you can follow these steps:
Step 1: Log in to your Gmail Account.
Step 2: Click on your User Profile.
Step 3: Select Manage Google Account.
Step 4: Navigate to the Security menu.
Step 5: If not already enabled,...

Addressing SMTP server error code when testing email configuration in BUSY.

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SMTP error code 3 typically indicates that there was an issue with the connection to the SMTP (Simple Mail Transfer Protocol) server while attempting to send an email. This error can occur for various reasons, and troubleshooting it may involve identifying the root cause. Here are steps to address...

How to use the software to send WhatsApp and mail messages related to the company?

 To email configuration in BUSY,below are the steps to follow:-
Step 1: Go to administration menu then select configuration option.
Step 2: Then select email configuration now mention the smtp server name, email id in username, app password generated thourgh gmail id.
Step 3: Then mention the your name in...

What should I do if I encounter SMTP error code in BUSY?

 SMTP error code 3 typically indicates that there was an issue with the connection to the SMTP (Simple Mail Transfer Protocol) server while attempting to send an email. This error can occur for various reasons, and troubleshooting it may involve identifying the root cause. Here are steps to address SMTP... 

Resolving discrepancies in stock levels displayed in BUSY.

 Resolving discrepancies in stock levels displayed in BUSY is crucial to ensure the accuracy of your inventory records. Discrepancies can occur for various reasons, including errors in data entry, theft, damaged goods, or technical issues. Here are steps you can take to identify and resolve stock level discrepancies:
Step 1...

How do I configure SMS and email notifications in BUSY?

 To configure the emal configuration and sms configuration in the BUSY software, then pls follow the below steps :
For Email Configuration :
Step 1: Administration
Step 2: Configurations
Step 3: Email Configuration
Step 4: Select Send Directly option.
Step 5: Select Attachment as per your requirement
Step 6: Mention...

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