Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
What is the process to get an app password for BUSY when I have email configuration problems?
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
Google has blocked my account from sending emails for hours. What should I do to resolve this?
If your Google account has been temporarily blocked from sending emails for 6 hours, it's likely due to a security measure triggered by unusual or suspicious email activity. To resolve this issue and regain the ability to send emails, follow these steps:
Step 1 : First and foremost, you will...
Generating an app password for BUSY and following necessary steps.
As of my knowledge cutoff date in September 2021, BUSY may not have native integration with Yahoo accounts that require an app password like some other email services. The use of app passwords is more common with services like Gmail when enabling two-factor authentication (2FA).
If you're using Yahoo for...
I need to email bills directly from the accounting software. How can I configure that?
To send E mail from BUSY, You can follow the steps:
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
1. Send Through Microsoft Outlook
Step 1: Select Send through Microsoft outlook option...
Enabling the option to attach PDFs to emails in BUSY and the settings required for it?
To enable the option to attach PDFs to emails in BUSY, you need to go to the Administration section and select Configuration. From there, navigate to the Email Configuration settings. In the Email Configuration settings, you will find an option to enable the attachment of PDFs to emails. Simply check...
Why do my BUSY email settings reset after an update to the software? How can I prevent this from happening?
The BUSY email settings may reset after a software update due to the update process overriding the previous settings. To prevent this from happening, it is recommended to backup your email settings before performing the software update. This way, you can restore the settings after the update is complete. Additionally,...
What should I do if I'm unable to connect to the BUSY server, encountering error code ?
Error code 114 in BUSY typically indicates a problem with the software's connection to the server. To resolve this issue and successfully connect to the server, you can try the following troubleshooting steps:
Step 1 : Ensure that your computer has a stable and active internet connection.
Step 2 :...
How do I add multiple email accounts to send emails from in BUSY?
If you want to add multiple email accounts to send email from BUSY then follow these steps.
Step 1. Go to Administration
Step 2. Then click on Utilities option
Step 3. Then Click on Send Email Option to send PDF files from BUSY
Step 4. Afterward you need to select...
Why is the accounting software not sending emails to my customers?
If your accounting software is not sending emails to your customers as expected, there could be various reasons for this issue. To troubleshoot and address the problem, consider the following potential causes and solutions:
Step 1 : Double-check and ensure that your email settings, including the SMTP server, port, and...
After changed email password i unable to send email from BUSY even i entered new password in email configuration still showing error wrong user name / password
We have to create app password for BUSY if you changed password of your email id.
for creating app password should follow these steps.
open gmail id on chrome
step 1. Click on the email profile iqon in upper right side
step 2. Click on manage your google account option
step 3. Then click on security option
step 4. Then go to 2-step verification and turn on this option.
Step 5. Go to app password which will appear at the bottom of the page of 2-step verification
Step 6. Fill app name BUSY then click on create option
Step 7. Select the password which appear in a window,copy and paste in BUSY sofware email configuration in password option.
And to Send the invoices you can follow the steps
Step 1. Go to transaction menu click
Step 2. Select that voucher which you want to send then click
Step 3. click on modify option then voucher will open in modify mode
Step 4. Select email option
Step 5. Select the format
Step 6. click on email
Step 7. fill email id of party
Step 8. click on send or you can check after click on test account settings.
