Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
How can I fix email sending errors after changing my email password in BUSY?
To fix email sending errors after changing your email password in BUSY, you need to update the password in the software's email settings. Go to the email configuration section in BUSY and enter your new email password. Make sure to save the changes. This should resolve the email sending errors.
How to change my mail id in BUSY for sending invoices on mail
For changing the mail id in BUSY need to follow these steps.
Step:1 Go to Administraiton
Step:2 Select Configuration
Step:3 Then Email configuration
Step:4 Can change email id.
Step:5 Need to generate app password for new mail id from the security option in the manage my google account settings.
Why are PDF invoices not getting attached and emailed automatically anymore in BUSY?
While sending email from BUSY if invoice is not in attachement, you can follow these steps:
Step 1: Open company in BUSY
Step 2: Go to Administration tab and click configuration option
Step 3: Click on E-mail Configuration
Step 4: Select PDF Attachement option in send report as section
Step 5: Save the configuration
How can I reset or update my email password in BUSY if I have changed it?
If you have changed your email Id password then you need to enter the password in the BUSY.
Pls Follow the below steps :
Step 1: Click on Administration
Step 2: Then Configurations
Step 3: Then Email Configuration
Step 4: Change the password of the email Id
How can I send bulk emails to parties in BUSY? What steps should I follow?
Steps to follow for sending bulk emails.
Step:1 Go to administration and then select utilites option from it.
Step:2 Then select send emails option.
Step:3 Select account group or pick emails from vouchers option.
Step:4 And can also use external attachment feature too.
Step:5 Click on send button.
How can I configure BUSY to automatically send invoices in PDF format through email?
To configure BUSY to automatically send invoices in PDF format, you can go to the "Configuration" section and select the "Invoice Settings" option. From there, you can enable the option to automatically send invoices via email and choose the PDF format as the preferred file format for sending invoices.
How can I resend the Invoice on mail from BUSY Accounting Software?
To resend a invoice in BUSY Accounting Software on mail, follow the steps bellow
Step 1: Go to transaction then select voucher
Step 2: Click on modify and mention voucher number
Step 3: open voucher in modify then click on email option on header
Step 4: Now select format and send invoice
How can I email or WhatsApp invoices/reports to parties from BUSY?How do I set up my digital signature image for invoices in BUSY?
To send email to customer of invoices:
Step 1 : Click on transactions
Step 2 :Select voucher type
Step 3 : MOdify voucher
Step 4 : Send email invoice to customer
To configure digital signature in BUSY
Step 1 : Connect DSC dongle
Step 2 : Enable digital signature inBUSY
Step 3: Export invoice in PDF
I want the invoice PDF to be attached automatically when I email from BUSY. How can I set this up?
To attached PDF of invoice automatcially in BUSY while sending email, follow these steps:
Step 1: Click on Administration then select configuration menu
Step 2: Click on Email configuration then configure send Report as PDF attachment and save the configuration. Now you invoice will share in PDF through Email.
I am unable to send emails with PDF attachments from BUSY. What could be the reason for this?
To attached PDF of invoice automatcially in BUSY while sending email, follow these steps:
Step 1: Click on Administration then select configuration menu
Step 2: Click on Email configuration then configure send Report as PDF attachment and save the configuration. Now you invoice will share in PDF through Email.