Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
What are the different modes of sending billing statements supported by the software? Can I automate emailing of statements?
The different modes of sending billing statements supported by the software include printing, emailing, and SMS. Yes, you can automate the emailing of statements in BUSY.
Why are email features not available in the basic version of BUSY?
The email features are not available in the basic version of BUSY because it is a more advanced feature that is included in the standard version.
Can I send invoices directly via email from BUSY?
Yes, you can send invoices directly via email from BUSY. The software allows you to generate and email PDF invoices to your clients/customers automatically or manually.
Does BUSY support email templates?
In BUSY, you can set header and footer part of mail from email configuration in configuration option, otherthen this no email template can set in BUSY
I am unable to send emails with the basic version of BUSY. What should I do?
In the basic version of BUSY, sending emails is not supported. To send emails, you will need to upgrade to the standard version of the software.
How can someone with admin access to BUSY share the SMTP password with me?
In the email configuration, the password which you entered will get hide and show as the stars. No one can simpy copy and share with anyone.
What is the correct way to add multiple email IDs for sending emails in BUSY?
In BUSY, if you want to send an email to multiple recipients, you can mention multiple email IDs, separating them with semicolons between each ID.
How do I generate an app password for configure my email in BUSY ?
Every email domain has a different way to generate third party app password further you can generate it by going to the email account setting.
Why are my BUSY emails automatically going to the 'Read' folder instead of 'Inbox'? How can I change this behavior?
BUSY doesn't have any configuration if you have receive mail in your read box instead of inbox. You need to check your email account settings.
I want to link my BUSY Account with multiple email addresses. Is there a way to do this?
If wants multiple email you can use (;) symbol between email ids but in email configration only one mail allowed to configure to send mail.