Frequently Asked
Questions

Q: What steps should I follow to create an SMS sending format under SMS API configuration?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: SMS Configuration Step 4: Mention the SMS API which purchase from API Vendor Step 5: SMS Configuration will be done from Dealer end. Step 6: During Voucher Saving, we can send sms to the customers.

Q: I want to connect WhatsApp to the software. What is the process to do it?

To link WhatsApp with the software, start by downloading the desktop version of BUSY. Next, go to SMS Configuration, create a new format, and set up the WhatsApp API. Once done, you can start sending WhatsApp messages directly from BUSY Software. If you encounter any issues, feel free to reach out to BUSY customer support at 8282828282 or send an email to support@busy.in for assistance.

Q: Why am I unable to set the popular SMS format as default in BUSY?

To set the popular SMS format as default in BUSY, you need to Step 1 : create a new format named "BUSY SMS" and specify the desired body text. Step 2 :Then, in the page settings, select the SMS format and save the configuration. Step 3 : When sending the SMS, make sure to select the standard format instead of the custom format.

Q: The SMS and WhatsApp APIs are not working properly. Where can I find the API configuration settings to fix this?

To locate the API configuration settings for SMS and WhatsApp, follow these steps: Step 1: Navigate to the 'Administration' section after opening the company. Step 2: Access the 'SMS API Configuration' and choose the specific format where you need to modify the API script. From this point, you can configure the settings for both SMS and WhatsApp APIs according to your requirements.

Q: What is the process of shortening company names in BUSY Accounting Software for sending SMS?

the process of shortening company names in BUSY ,Please Follow the Below Steps: Step 1: Go to Administration menu and then Configuration tab Step 2: and then select SMS API Configuration option Step 3: Mention the SMS API which purchase from API Vendor Step 4: SMS Configuration will be done from Dealer end. Step 5: During Voucher Saving, we can send sms to the customers.

Q: How do I minimize or disconnect a window in the software that seems stuck?

To minimize a window in the software, you can use the keyboard shortcut "Windows key + D" or click on the minimize button located in the top-right corner of the window. To disconnect a window that seems stuck, you can try closing the window by clicking on the "X" button in the top-right corner or using the keyboard shortcut "Alt + F4".

Q: How can I ensure that invoice messages go to all recipients in the customized format I created?

To ensure that invoice messages go to all recipients in the customized format you created, you need to select the customized format when sending the invoice. Make sure to specify the recipients' details correctly and choose the customized format from the available options. This will ensure that the invoice messages are sent to all recipients in the format you have customized.

Q: How can I modify the existing SMS configuration for sending SMS alerts?

To modify the existing SMS configuration, you need to follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select SMS API Configuration then select the format in which you want to make changes. Step 3: Do the necessary changes as per the requirements and save. Note: Take latest backup of your data before making any changes.

Q: Auto-reminders for payment via SMS in BUSY: setup required for this feature.

There is no auto reminder facility available in BUSY, we can do this mannually after configuring SMS Configuration in BUSY. Steps to Send Payment Reminder from BUSY Step 1: Go Print/Email/SMS Step 2: Payment reminder Step 3: Select type Balance only/Pending Bills/Due Bills Step 4: Select Party Step 5 : Select Date Step 6 : send reminder

Q: How do I configure SMS integration in BUSY to send SMS notifications?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: SMS Configuration Step 4: Mention the SMS API which purchase from API Vendor Step 5: SMS Configuration will be done from Dealer end. Step 6: During Voucher Saving, we can send sms to the customers.

Find Solutions to Common Issues Related to notification-tools - sms configuration

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Dealer Complaint/Issues

What steps should I follow to create an SMS sending format under SMS API configuration?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY.
 Pls Follow the Below Steps:
 Step 1: Administration
 Step 2: Configuration
 Step 3: SMS Configuration
 Step 4: Mention the SMS API which purchase from API Vendor
 Step 5: SMS Configuration will be done from Dealer end.
 Step 6: During Voucher Saving, we can send sms to the customers.

I want to connect WhatsApp to the software. What is the process to do it?

To link WhatsApp with the software, start by downloading the desktop version of BUSY. Next, go to SMS Configuration, create a new format, and set up the WhatsApp API. Once done, you can start sending WhatsApp messages directly from BUSY Software. 
 If you encounter any issues, feel free to reach out to BUSY customer support at 8282828282 or send an email to support@busy.in for assistance.

Why am I unable to set the popular SMS format as default in BUSY?

To set the popular SMS format as default in BUSY, you need to 
 Step 1 : create a new format named "BUSY SMS" and specify the desired body text. 
 Step 2 :Then, in the page settings, select the SMS format and save the configuration.
 Step 3 : When sending the SMS, make sure to select the standard format instead of the custom format.

The SMS and WhatsApp APIs are not working properly. Where can I find the API configuration settings to fix this?

To locate the API configuration settings for SMS and WhatsApp, follow these steps:
 Step 1: Navigate to the 'Administration' section after opening the company.
 Step 2: Access the 'SMS API Configuration' and choose the specific format where you need to modify the API script.
 From this point, you can configure the settings for both SMS and WhatsApp APIs according to your requirements.

What is the process of shortening company names in BUSY Accounting Software for sending SMS?

the process of shortening company names in BUSY ,Please Follow the Below Steps:
Step 1: Go to Administration menu and then Configuration tab 
Step 2: and then select SMS API Configuration option 
Step 3: Mention the SMS API which purchase from API Vendor
Step 4: SMS Configuration will be done from Dealer end.
Step 5: During Voucher Saving, we can send sms to the customers.

How do I minimize or disconnect a window in the software that seems stuck?

To minimize a window in the software, you can use the keyboard shortcut "Windows key + D" or click on the minimize button located in the top-right corner of the window. To disconnect a window that seems stuck, you can try closing the window by clicking on the "X" button in the top-right corner or using the keyboard shortcut "Alt + F4".

How can I ensure that invoice messages go to all recipients in the customized format I created?

To ensure that invoice messages go to all recipients in the customized format you created, you need to select the customized format when sending the invoice. Make sure to specify the recipients' details correctly and choose the customized format from the available options. This will ensure that the invoice messages are sent to all recipients in the format you have customized.

How can I modify the existing SMS configuration for sending SMS alerts?

To modify the existing SMS configuration, you need to follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select SMS API Configuration then select the format in which you want to make changes.
 Step 3: Do the necessary changes as per the requirements and save.
 Note: Take latest backup of your data before making any changes.

Auto-reminders for payment via SMS in BUSY: setup required for this feature.

There is no auto reminder facility available in BUSY, we can do this mannually after configuring SMS Configuration in BUSY.
 Steps to Send Payment Reminder from BUSY
 Step 1: Go Print/Email/SMS
 Step 2: Payment reminder 
 Step 3: Select type Balance only/Pending Bills/Due Bills
 Step 4: Select Party 
 Step 5 : Select Date 
 Step 6 : send reminder

How do I configure SMS integration in BUSY to send SMS notifications?

SMS Configuration is a charegeable service.The Customer need to purchase SMS API from API Vendors for sms from BUSY.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: SMS Configuration
Step 4: Mention the SMS API which purchase from API Vendor
Step 5: SMS Configuration will be done from Dealer end.
Step 6: During Voucher Saving, we can send sms to the customers.

Frequently AskedQuestions