Frequently Asked
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Find Solutions to Common Issues Related to notification-tools - sms configuration

FAQs

The mobile messaging integration in BUSY is not working as expected. What should I check to troubleshoot this issue?

 When the WhatsApp integration for sending notifications is not functioning correctly in BUSY, there could be various reasons behind the issue. To identify the problem and address it, consider the following common factors that might be causing the integration to malfunction:
Step 1 :Check the configuration settings for the WhatsApp...

The WhatsApp integration for sending notifications is not functioning correctly. What might be wrong in BUSY?

 When the WhatsApp integration for sending notifications is not functioning correctly in BUSY, there could be various reasons behind the issue. To identify the problem and address it, consider the following common factors that might be causing the integration to malfunction:
Step 1 :Check the configuration settings for the WhatsApp...

PDF bill/invoice opens on laptop but not on mobile via WhatsApp: potential causes and solutions?

 If you're experiencing issues with an SMS report not generating as a PDF, you may need to troubleshoot the problem to obtain the PDF. Here are steps to help you get a PDF of the SMS report:
Step 1 ;Ensure that your SMS software or messaging app is set up...

. SMS report as PDF not working. How to get PDF?

 If you're experiencing issues with an SMS report not generating as a PDF, you may need to troubleshoot the problem to obtain the PDF. Here are steps to help you get a PDF of the SMS report:
Step 1 ;Ensure that your SMS software or messaging app is set up...

The recurring notifications are slowing down my system. How can I prevent these notifications from appearing?

 To prevent recurring notifications from appearing and slowing down your system, you can disable or turn off the notification feature in the settings or preferences of the application or software that is generating the notifications. This will stop the notifications from being displayed on your device.
Step 1 :Open the...

The BUSY mobile application is malfunctioning for me. What troubleshooting steps can I take to address any issues?

 If you're experiencing issues with the BUSY mobile application, there are several troubleshooting steps you can take to address the problems. Here's a step-by-step guide to help you resolve the issues:
Step 1 :Ensure that you have the latest version of the BUSY mobile application installed. Step 2 ;Make sure...

SMS report not as PDF but bz link. How to fix?

 If you're only receiving a link for an SMS report instead of the actual PDF file, it's possible that the software you're using generates and stores the report on a remote server and provides a link for you to access it. To troubleshoot and obtain the PDF report, follow these... 

Only bz link for SMS report, not PDF. Troubleshoot.

 If you're only receiving a link for an SMS report instead of the actual PDF file, it's possible that the software you're using generates and stores the report on a remote server and provides a link for you to access it. To troubleshoot and obtain the PDF report, follow these... 

SMS reports as PDF not working. Enable PDF delivery.

 If your SMS reports are not being delivered as PDF files and you want to enable PDF delivery, you may need to follow these steps:
Step 1 ;Ensure that your SMS software or messaging app is set up to generate SMS reports as PDF files.
Step 2 ;If there's an...

Stop recurring notifications despite settings. How?

 If you are receiving recurring notifications from an app or service despite adjusting the settings to stop them, you can take several steps to address this issue:
Step 1 :Open the app for which you're receiving recurring notifications and review its settings.
Step 2 :On your device (phone or tablet),...

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