Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - sms configuration

FAQs

Quick SMS appointment reminders in BUSY: optimal methods for achieving this.

BUSY does not have a built-in feature for sending quick SMS appointment reminders. However, you can achieve this by integrating BUSY with a third-party SMS service provider that offers API integration. This will allow you to send automated SMS reminders for appointments.

Fixing partial WhatsApp functionality issue: "following, connecting to the internet" message in BUSY.

To fix the partial WhatsApp functionality issue in BUSY, make sure you are connected to the internet. Check your internet connection and ensure it is stable. If you are still facing the issue, try restarting the software and reconnecting to WhatsApp.

I'm having trouble configuring the SMS API, can you help walk me through it?

Please verify your sms api id which provided by sms provider and also verify parameters like user name ,password,Senders ID,Mobile number,Message and so on.
Further you can contact your Registered dealer or from where you take sms api service,

How can I integrate SMS API with BUSY for sending SMS to customers?

To integrate SMS API with BUSY for sending SMS to customers, you need to contact your dealer or a third-party SMS API vendor. They will provide you with the necessary API integration details and guide you through the process.

Send sales vouchers via SMS in BUSY.

To send sales voucher via SMS, you need to follow :
Step 1 : Click on transactions
Step 2 : Sales
Step 3 : Modify
Step 4 : Open sale voucher
Step 5 : Click on send SMS

What is the API you mentioned that may be causing my messaging problem? How does it work?

If you mention wrong Api then sms will not sent so mention correct Api id in sms configuration .it use for send sms to customer directly from BUSY.For configuration of Api you can contact to your Registered dealer.

How can I send SMS notifications from BUSY with an older Windows version?

BUSY may not be compatible with older Windows versions such as Windows XP. It is recommended to use a newer version of Windows to ensure compatibility and access to all features, including the ability to send SMS notifications.

Save WhatsApp number in BUSY.

To save a WhatsApp number in BUSY, you need to go to the Account Master and enter the WhatsApp number in the designated field. This will allow you to send invoices and messages to that number via WhatsApp.

The outstanding amounts are showing in red in BUSY. Why don't they show in red when I send the SMS to the party?

To show in red for outstanding amount while sms to party you need to configure SMS Teplate in BUSY . It will be done by chargable basis . for more information please mail to us on support@busy.in

Do I have to purchase an API for use in BUSY? What does it mean

Yes you have to purchase Api for use in BUSY .API is the Web address provided by the SMS provider. SMS API contains parameters like User name, Password, Senders ID, Mobile number, Message and so on.