Frequently Asked
Questions

Q: Why am I getting errors when trying to send SMS messages in BUSY?

You may be getting errors when trying to send SMS messages in BUSY due to Step 1 : A connectivity issue. Step 2 : Please check your internet connection and ensure that it is stable.

Q: Customize appearance of WhatsApp messages in BUSY.

In BUSY, you can change how your WhatsApp messages look by editing the default text. Just go to Administration, Configuration, Invoice Document Printing, Advanced, and pick the invoice style where you want to edit the message.

Q: Attachments in WhatsApp through BUSY. Types and limits?

Attachments in WhatsApp through BUSY can be in PDF File link only. this link will be auto expired after 15 days from our servers, user need ti download PDF file from like withing 15 days.

Q: How to resolve issues with SMS notifications?

If you have configured SMS API in BUSY for sending SMS notifications. So if you are facing any issue related to this then you need to contact them from whom you have configured the API.

Q: I am unable to disable notifications in the BUSY mobile app. How can I turn them off?

To disable notifications in the BUSY mobile app, you can go to the app settings and look for the notification settings. From there, you should be able to turn off or disable the notifications.

Q: How do I ensure my WhatsApp integration with BUSY is secure and compliant with data regulations?

Integrating WhatsApp with BUSY can be a convenient way to communicate with customers and streamline business processes. However, ensuring the security and compliance of this integration is essential, especially in light of data regulations

Q: What is the API key for enabling SMS and how do I get it?

If you want to enable SMS in BUSY, then you can get the SMS API and configure it from your API vendor. You can also contact to your authorized channel partner for the same.

Q: I want to become a dealer for the software. What is the process for that?

To become a dealer for the software, you will need to contact the company directly. They will provide you with the necessary information and guide you through the process of becoming a dealer.

Q: What additional functionality or features are available in the online/cloud version compared to desktop BUSY?

The online/cloud version of BUSY offers the same features as the desktop version, including RDP (Remote Desktop Protocol) access. However, separate login credentials will be provided by Bizzy for accessing the online version.

Q: What options are available in BUSY to electronically send invoices, bills, account statements to customers?

In BUSY there are multiple ways to send invoices, bills, account statements electronically to the customers. Step 1. Email Option Step 2. Whatsapp Option SMS Option Step 3. BNS App Option.

Find Solutions to Common Issues Related to notification-tools - sms configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why am I getting errors when trying to send SMS messages in BUSY?

You may be getting errors when trying to send SMS messages in BUSY due to 
 Step 1 : A connectivity issue. 
 Step 2 : Please check your internet connection and ensure that it is stable.

Customize appearance of WhatsApp messages in BUSY.

In BUSY, you can change how your WhatsApp messages look by editing the default text. Just go to Administration, Configuration, Invoice Document Printing, Advanced, and pick the invoice style where you want to edit the message.

Attachments in WhatsApp through BUSY. Types and limits?

Attachments in WhatsApp through BUSY can be in PDF File link only. this link will be auto expired after 15 days from our servers, user need ti download PDF file from like withing 15 days.

How to resolve issues with SMS notifications?

If you have configured SMS API in BUSY for sending SMS notifications. So if you are facing any issue related to this then you need to contact them from whom you have configured the API.

I am unable to disable notifications in the BUSY mobile app. How can I turn them off?

To disable notifications in the BUSY mobile app, you can go to the app settings and look for the notification settings. From there, you should be able to turn off or disable the notifications.

How do I ensure my WhatsApp integration with BUSY is secure and compliant with data regulations?

Integrating WhatsApp with BUSY can be a convenient way to communicate with customers and streamline business processes. However, ensuring the security and compliance of this integration is essential, especially in light of data regulations

What is the API key for enabling SMS and how do I get it?

If you want to enable SMS in BUSY, then you can get the SMS API and configure it from your API vendor. You can also contact to your authorized channel partner for the same.

I want to become a dealer for the software. What is the process for that?

To become a dealer for the software, you will need to contact the company directly. They will provide you with the necessary information and guide you through the process of becoming a dealer.

What additional functionality or features are available in the online/cloud version compared to desktop BUSY?

The online/cloud version of BUSY offers the same features as the desktop version, including RDP (Remote Desktop Protocol) access. However, separate login credentials will be provided by Bizzy for accessing the online version.

What options are available in BUSY to electronically send invoices, bills, account statements to customers?

In BUSY there are multiple ways to send invoices, bills, account statements electronically to 
 the customers.
 Step 1. Email Option
 Step 2. Whatsapp Option SMS Option
 Step 3. BNS App Option.

Frequently AskedQuestions