Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - bulk printing
Can I print historical invoices and multiple invoices together in BUSY?What is the process for generating e-way bill in BUSY?
If you want to print historical invoices and multiple invoices together then
please follow the given steps
Step 1: Go to print email sms option then print utilities
Step 2: Then invoice documents then select voucher type which you want to
print then date wise.
Step 3: Then seleect all...
Why does the e-invoice printout show the original invoice instead of the credit note even though the credit note is reflecting correctly in the system? How do I resolve this issue?
If the e-invoice printout show the original invoice instead of the credit note even though the credit note is reflecting correctly in the system, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.
I am trying to print the credit note I have generated but the e-invoice print is showing the original invoice. What should I do to fix this?
To print the credit note you have generated but the e-invoice print is showing the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.
I want the e-invoice printout to show the recently created credit note instead of the original invoice. Why is it picking up the wrong document and how do I fix this?
If the e-invoice printout to show the recently created credit note instead of the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.
I want the e-invoice print to show the recently created credit note instead of the original invoice. Why is it picking up the wrong document and how do I fix this?
To show the recently created credit note instead of the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.
I am unable to print the correct invoice or credit note from the e-invoice section. It keeps printing the original invoice instead of the credit note. How can I resolve this?
To keep printing the original invoice instead of the credit note, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.
I want to print the sales quotation before sending to customer. How can I preview and check it in BUSY before printing?
To print the sales quotation before sending it to the customer. You need to follow the below steps:
We have two options.
The first option to print the sales quotation is:
To print the sales quotation, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales quotation you want to print.
Step 3: Click Print and choose sales quotation.
Step 4: Select the format in which you want to print.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose Invoice Documents.
Step 4:Click on Sales Quotation.
Step 5:Select your preferred printing basis, either date wise or voucher wise.
Step 6:After selecting the basis, choose the specific sales quotation you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the sales quotation.
By following these steps, you can easily print your sales quotation in BUSY.
I want to preview invoice print jobs in BUSY but it is not working. What should I do?
To preview invoice print jobs in BUSY, if it's not working, you need to follow the below steps:
We have two options.
The first option is:
To preview the invoice print, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales invoices, go to the modify option, and select the particular invoice that you want to preview.
Step 3: Click Print Options and choose sales invoices. Here, you can preview the invoice.
The second option is:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose sales invoice documents.
Step 4:Click on Send Invoices.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific invoice you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Preview button to preview the invoice.
By following these steps, you can easily preview your invoice in BUSY.
Unable to generate invoices for a specific date range in BUSY. How to troubleshoot date-related errors?
To troubleshoot date-related errors when unable to generate invoices for a specific date range in BUSY, you can try the following Steps:
Step 1 : Check the system date and time settings on your computer to ensure they are accurate.
Step 2 : Verify that the date range you are selecting falls within the allowed range for invoice generation.
Step 3 : Make sure there are no conflicting or overlapping invoices already generated for the same date range.
Step 4 : Check if there are any specific settings or restrictions related to invoice generation for the chosen date range.
Step 5 : Ensure that all necessary data, such as customer information and product details, are correctly entered for the invoices in the specified date range.
Step 6 : If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
I am unable to print invoices in BUSY. How can I resolve this?
To print invoices in BUSY, you need to follow the below steps:
We have two options.
The first option is:
To print invoices, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales invoices, go to the modify option, and select the particular invoice that you want to print.
Step 3: Click Print optiin and choose sales invoices. Here, you can select the invoice, and take the print.
The second option is:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose sales invoice documents.
Step 4:Click on Send Invoices.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific Invoice you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to print the Invoice.
By following these steps, you can easily print your Invoice in BUSY.
