Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
I'm unable to modify or customize the default invoice template. What should I do?
To modify or customise the default invoice template, you need to follow the below steps:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
How can I print an invoice with my company letterhead and logo?
To add a company logo to invoices in BUSY, you need to save the logo file in a folder on your computer. Then, go to :
Step 1 : click on administration
Step 2 : configuration
Step 3 : invoice/document printing
Step 4 : standard
Step 5 : select voucher type
Step 6 : enbale logo option
Step 7 : select the path of logo where kept
Step 8 : save
Step 9 : You can also add custom details by editing the default invoice template/format. .
If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
I am unable to design my own format for rates in BUSY. What options do I have for customizing the row formats?
Format designing is done through HTML coding. If you want to design format, follow these steps:
Step 1: Go to administration and then click on configuration
Step 2: Then click on Invoice document printing advance
Step 3: Select the required voucher type and create new format.
Step 4: Now, select the nrewly created format and can customise the row and updates through through HTML coding from header, body and footer.
Note - Format designing is a chargeable process. you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.
I am unable to print invoices in the desired format. How can I customize the invoice format?
To print invoices in the desired format, you need to follow the below steps:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
How do I fix the bill/invoice formatting and make the numbers and barcodes bigger again?
To fix the bill/invoice formatting to make changes in numbers and barcoding size. You need to customise the format through HTML codeing by follow these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the required voucher type and click on Add format option to create new format.
Step 4: Now, Click on the newly created format then configure the header, body and footer through HTML coding.
Note- The format designing process is chargeable. For assistance, please feel free to reach out to your local channel partner or can write email at support@busy.in
The date is not populating correctly on my invoices. How can I fix this?
If the date is not populating correctly on your invoices, you need to check the below option:
First, you need to check if the invoices are standard or designed.
1. If standard format, there is no need for any changes to the standard format because it is the default setting.
2. If design format is selected, then you have to check if the date field is correct or not. For this, you have to go to Administration, then select Configuration, then select Invoice/Document Printing, then select Advanced, and then select the design format and go to the header option and check the date field to correct it.
The item description is not printing in the right section of the invoice. It is printing in the item name section. How can I fix this?
To print the item description in the right section, first make sure the format is standard or designed.
If standard format, item description is the default setting, printing properly below the item name.
or
If its design format is something you need to change in your designed advance format, you need to follow the below option:
1. To change the setting in the exiting advance format, you need to contact your local partner or dealer of BUSY because its chargeable setting in BUSY. If the local partner or dealer of BUSY is not able to do this,
2. Then we can do in BUSY on a chargeable basis.
What should I do if I want to use a particular format for printing in a new company from a existing company ?
To copy a particular format from from existing company to new company , follow the steps bellow:
Step 1: Go to administration then configuration
Step 2: Then select invoice document printing now click on advance
Step 3: Now select voucher type and desired format mentioned below
Step 4: Click on copy to disk option and mention path to copy and press ok
Step 5: Now login new company and go to administration then configuration
Step 6: Then select invoice document printing now click on advance
Step 7: Select voucher type and click on copy from disk
Step 8: Select path of copied format and restore format
How can I add serial numbers or item numbers to the invoice printout in BUSY?
In BUSY, you can add serial numbers or item numbers to the invoice printout by customizing the invoice template or format. Here are the general steps to do this:
Step 1: Go to the Transaction menu and add a sale voucher with all the necessary details, such as date, invoice number, party, item, tax, etc.
Step 2: After saving the invoice, a print window will pop up. You can select Yes on this window and print the invoice.
Step 3: If the print window does not appear, you can either click on the Print button or press ALT+P to print the invoice.
How do I correct spelling mistakes or formatting issues with check printing in BUSY
To manually correct spelling and formatting issues in the cheque printing format in BUSY, you'll typically need to access and modify the template or layout used for cheque printing.
Step 1 :Navigate to the module or section related to cheque printing. This may be labeled as "Cheque Printing,
Step 2 :Once you've accessed the editing interface, you should be able to make changes to the cheque layout, including correcting spelling errors and adjusting formatting.
Step 3 :Carefully review the cheque template for any spelling errors or typos in fields such as payee names, amounts, and any other text. Edit and correct these errors as needed.