Frequently Asked
Questions

Q: How to Print Horizontal lines within the Right-hand side section of an invoice?

In certain cases on Invoice, users need to Print Horizontal lines on the right hand side section of an invoice whereas in the same line on the left-hand side some matter is available. In BUSY we have the option of Print Horizontal lines for the Right- Hand side of an Invoice. To Print Horizontal lines on for Right side of an Invoice, Please try the following steps: Step 1 : Take a backup of your existing invoice format. Step 2 : Users are advised to employ the command at their preferred commencement point to initiate the horizontal line in the desired location on the invoice.

Q: How to Print Horizontal lines within the Left-hand side section of an invoice?

In certain cases on Invoice, users need to Print Horizontal lines on the left hand side section of an invoice whereas in the same line on the right-hand side some matter is available. In BUSY we have the option of Print Horizontal lines for the Left- Hand side of an Invoice. To Print Horizontal lines on for Left side of an Invoice, Please try the following steps: Step 1 : Take a backup of your existing invoice format. Step 2 : Users are advised to employ the command at their preferred commencement point to initiate the horizontal line in the desired location on the invoice.

Q: GST amount not showing separately in BUSY invoice What to do

If in your invoice not show GST seperately, you can these steps: For Standard format: Step 1: Next, Go to Administration click on "Invoice / Document Printingand choose Standard. Step 2: Choose the voucher type (such as sale, purchase, etc.) in that you have facing issue. Step 3: Find an option called "Print GST Seperately With Itemsit should be Y. Step 4: You can also configure tax columns by clicking on Self Configured option. For Advanced format you can contact to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: How can I add and save multiple print formats in BUSY?

To add or save multiple print formats of bills in BUSY, you need to create advanced formats through HTML coding. You can follow the steps below: Step 1: Go to Administration, then click on Configuration option. Step 2: Select Invoice/Document Printing and choose the Advance option. Step 3: Select the required voucher type and click on Add new option to create format. Step 4: Now, select the newly created format then configure the header,body and footer through HTML coding. Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partner.

Q: Can we Print Challan No on Invoice in Basic Edition?

Challan Processing not a part of basic edition. But only for Printing purposes users can use the voucher option field to Print Same on Invoice. For Printing Voucher Optional Field as Challan No on Invoice users/ we need to follow below steps Step 1 : Users/we need to add Voucher Option Field in voucher configuration with title of Optional field “Challan No.” Way of Voucher Optional Field configuration: Administration->Configuration->Voucher Series Configuration->Sale->Select series->Click Voucher Configuration Tab-> add/Increase Voucher OptionalField (Max 20) Step2 : if users Need to show Challan number Item wise then users/we need to enable Item add. Field with title “Challan No ” from Voucher Configuration.

Q: Wants to apply base currency on Design format?

If you're using Design format and want to add a base currency to your format, it will show up with the same name and can be easily searched for under the "Field Available" option in the Invoice document printing advance option. However, if you need to make any modifications or updates to the design format, please note that this will be on a chargeable basis. The charges for such modifications will be 900+18%. If you'd like to share a sample with us, please send it to customersupport@busy.in. Alternatively, you can also get in touch with our authorized channel partner to discuss it further.

Q: How can I edit the invoice template to customize invoices in BUSY?

You can edit the invoice template in BUSY. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps. Step1 : Click on Administration Step 2: Then Configuration Step 3: Then Invoice Document printing Step 4: Then Advanced Step 5: Then Select the Voucher Type Step 6: Create Format Step 7: Add field according in Header, Body and Footer Part. Step 8: In Page setting option, mention it details for format. Note : For New Format & Modification in Design always done on chargeable basis from the Channel Partner.

Q: How to get salesman name to print on invoices?

The salesman can print a standard invoice with a simple configuration. For that, you can follow the steps. Step 1: Enable and configure the Salesman features Step 2: Enable the salesman printing option in the standard document. for that, Step 3: Go to administration. Step 4: Configuration Step 5: Invoice or document printing Step 6: Standard, then Sales Invoice Step 7: Enable the "Print Salesman" option. Step 8: Save To configure salesman printing in Advanced Document Design Step 1: Administration Step 2: Configuration Step 3: Invoice or Document Design Step 4: Advanced, then select the format name. Step 5: Add the field name "BROKER_NAME, 40, L" where you want to print. e.g., header or footer.

Q: From where can we design format in BUSY.

Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps. Step1 : Administration Step 2: Configuration Step 3: Invoice Document printing Step 4: Advanced Step 5: Select Voucher Type Step 6: Create Format Step 7: Add field according in Header, Body and Footer Part. Step 8: In Page setting option, mention it details for format. Note : For New Format & Modification in Design always done on chargeable basis.Also can contact to the Channel Partner.

Q: How to Customize invoice format in BUSY.

Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps. Step1 : Administration Step 2: Configuration Step 3: Invoice Document printing Step 4: Advanced Step 5: Select Voucher Type Step 6: Create Format Step 7: Add field according in Header, Body and Footer Part. Step 8: In Page setting option, mention it details for format. Note : For New Format & Modification in Design always done on chargeable basis.Also can contact to the Channel Partner.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to Print Horizontal lines within the Right-hand side section of an invoice?

In certain cases on Invoice, users need to Print Horizontal lines on the right hand side section of an invoice whereas in the same line on the left-hand side some matter is available.
In BUSY we have the option of Print Horizontal lines for the Right- Hand side of an Invoice. 
To Print Horizontal lines on for Right side of an Invoice, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Users are advised to employ the  command at their preferred commencement point to initiate the horizontal line in the desired location on the invoice.

How to Print Horizontal lines within the Left-hand side section of an invoice?

In certain cases on Invoice, users need to Print Horizontal lines on the left hand side section of an invoice whereas in the same line on the right-hand side some matter is available.
In BUSY we have the option of Print Horizontal lines for the Left- Hand side of an Invoice. 
To Print Horizontal lines on for Left side of an Invoice, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Users are advised to employ the  command at their preferred commencement point to initiate the horizontal line in the desired location on the invoice.

GST amount not showing separately in BUSY invoice What to do

If in your invoice not show GST seperately, you can these steps:
For Standard format:
Step 1: Next, Go to Administration click on "Invoice / Document Printingand choose Standard.
Step 2: Choose the voucher type (such as sale, purchase, etc.) in that you have facing issue.
Step 3: Find an option called "Print GST Seperately With Itemsit should be Y.
Step 4: You can also configure tax columns by clicking on Self Configured option. 
For Advanced format you can contact to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How can I add and save multiple print formats in BUSY?

To add or save multiple print formats of bills in BUSY, you need to create advanced formats through HTML coding. You can follow the steps below:
Step 1: Go to Administration, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the required voucher type and click on Add new option to create format.
Step 4: Now, select the newly created format then configure the header,body and footer through HTML coding.
Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partner.

Can we Print Challan No on Invoice in Basic Edition?

Challan Processing not a part of basic edition. But only for Printing purposes users can use the voucher option field to Print Same on Invoice.
For Printing Voucher Optional Field as Challan No on Invoice users/ we need to follow below steps
Step 1 : Users/we need to add Voucher Option Field in voucher configuration with title of Optional field “Challan No.”
Way of Voucher Optional Field configuration: Administration->Configuration->Voucher Series Configuration->Sale->Select series->Click Voucher Configuration Tab-> add/Increase Voucher OptionalField (Max 20)
Step2 : if users Need to show Challan number Item wise then users/we need to enable Item add. Field with title “Challan No ” from Voucher Configuration.

Wants to apply base currency on Design format?

If you're using Design format and want to add a base currency to your format, it will show up with the same name and can be easily searched for under the "Field Available" option in the Invoice document printing advance option. However, if you need to make any modifications or updates to the design format, please note that this will be on a chargeable basis. The charges for such modifications will be 900+18%. If you'd like to share a sample with us, please send it to customersupport@busy.in. Alternatively, you can also get in touch with our authorized channel partner to discuss it further.

How can I edit the invoice template to customize invoices in BUSY?

You can edit the invoice template in BUSY. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
 Step1 : Click on Administration
 Step 2: Then Configuration
 Step 3: Then Invoice Document printing 
 Step 4: Then Advanced
 Step 5: Then Select the Voucher Type 
 Step 6: Create Format
 Step 7: Add field according in Header, Body and Footer Part.
 Step 8: In Page setting option, mention it details for format.
 Note : For New Format & Modification in Design always done on chargeable basis from the Channel Partner.

How to get salesman name to print on invoices?

The salesman can print a standard invoice with a simple configuration. For that, you can follow the steps.
Step 1: Enable and configure the Salesman features 
Step 2: Enable the salesman printing option in the standard document. for that,
Step 3: Go to administration.
Step 4: Configuration
Step 5: Invoice or document printing
Step 6: Standard, then Sales Invoice
Step 7: Enable the "Print Salesman" option.
Step 8: Save
To configure salesman printing in Advanced Document Design
Step 1: Administration
Step 2: Configuration
Step 3: Invoice or Document Design
Step 4: Advanced, then select the format name.
Step 5: Add the field name "BROKER_NAME, 40, L" where you want to print. e.g., header or footer.

From where can we design format in BUSY.

Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
 Step1 : Administration
 Step 2: Configuration
 Step 3: Invoice Document printing 
 Step 4: Advanced
 Step 5: Select Voucher Type 
 Step 6: Create Format
 Step 7: Add field according in Header, Body and Footer Part.
 Step 8: In Page setting option, mention it details for format.
 Note : For New Format & Modification in Design always done on chargeable basis.Also can contact to the Channel Partner.

How to Customize invoice format in BUSY.

Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
 Step1 : Administration
 Step 2: Configuration
 Step 3: Invoice Document printing 
 Step 4: Advanced
 Step 5: Select Voucher Type 
 Step 6: Create Format
 Step 7: Add field according in Header, Body and Footer Part.
 Step 8: In Page setting option, mention it details for format.
 Note : For New Format & Modification in Design always done on chargeable basis.Also can contact to the Channel Partner.

Frequently AskedQuestions