Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

The signature image is not appearing in the correct position on my customized invoice template. How can I adjust the signature placement?

If signature image is not appearing correctly in the customize format, then you need to adjust the height and width of the signature image field.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Invoice Document printing
Step 4: Then Advanced
Step 5: Select the required voucher type and format
Step 6: Click on footer and correct the signature image field height and width.

Can I increase the font size of item name in sales invoice printing in BUSY?

Yes, i can change the font size of item name in advanced sales invoice format. You can follow these steps to configure advanced format in BUSY.
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select required voucher type then click on add format and specify format name.
Step 4: Now, select the newly created format then configure header, body and footer through HTML coding.

How can I create a customized format for an invoice in BUSY Accounting Software?

To create a customized format for an invoice in BUSY Accounting Software, follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select invoice type such as sale, sale return, purchase, purchase return etc. as required.
Step 4: After selecting invoice type then click on add format and enter the format name.
Step 5: Now configure the header, body footer with the HTML coding.

How many different bill templates are available in this accounting software?

Different bill templates are available in BUSY are mentioned below:
Step 1: First one in standard invoice which is inbuilt in the software.
Step 2: Other formats which are provided are designed format are as follows:
a. A5 Half page
b. Slip 3 inch (GST)
c. Slip 4 inch (GST)
d. SMS
Step 3: The invoice formats are customisable according to customer needs and to design format you can concern to your channel partner and would be done on chargeable basis.

How to fix design format ?

If the party is asking for a design format, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Invoice/Document Printing, then select Advanced.
Step 2: then select the sale invoice, then add the format in the sales invoice and configure it by loading the default format, and you can change the setting according to your requirements.
Step 3: For further information, you can follow the invoice design link: https://www.youtube.com/watch?v=GABedZfWZOg.

Want printing invoice with formulla ?

If the client asks for printing with Formula, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Invoice or Document Printing.
Step 2: then select Advanced; in that, select the sale invoice format; and click on Add Format to add the new advance format.
Step 3: In the format setting of the header, you will find the advance usage. Click on the advance usage for printing with Formulla.

I want to change the authorized signatory for my company in the software. What is the process to do it correctly?

You can change the authorised signatory information from the below steps.
For standard and Design format :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Invoice Document printing
Step 4: Then Standard or Advanced
Step 5: Select the required voucher type
Step 6: For the standard format, you can change information from the right bottom. For Design format, you can change in the footer part of the format.

Why is the software not allowing me to save the invoice before I configure it fully? What should I do?

To save the invoice after configuring it, you can follow these steps for successful saving: 
Step 1: Configure the proper settings for invoice settings in BUSY.
Step 2: In the standard format, you need to set it as Automatic or Self-configured accordingly, and users can set character limits as specified for the format.
Step 3: In the Advanced Format, users need to select the correct fields and choose characters accordingly.

I need to stamp a file in BUSY but it's not working. What should I check?

To stamp a file in BUSY but it's not working, you need to check:
1. In this first step, you can take a printout of the invoice or file, and in the physical file, you can stamp.
2. Or if you want to print a stamp on your invoice only, then you can set the user signature setting for standard format, and in design advance format, you can add the image file to the invoice.

How do I get back my old customized invoice format after a BUSY update?

When you update your BUSY software, the customize invoice format is remain same as pervious. However, you can follow these steps to restore a customize invoice format.
Step 1: Open your company, then go to Administration.
Step 2: Select Configuration and click on Invoice / Document Printing.
Step 3: Select your voucher type such as Sales, Purchase, etc then click on Copy From Disk.
Step 4: Choose the folder where the format is stored and press Ok.