Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

How do I access the configuration settings to add or customize the fields in the voucher print bill?

To access the configuration settings to add or customize fields in the voucher print bill in BUSY, you need to follow these steps:
Step 1: Go to Administration then Configurations
Step 2: Select Invoice and Document Printing.
Step 3: From there, choose either Standard or Advanced format and select the voucher type you want to customize.

How can I manually edit the standard print format of my sales invoice quotation?

To manually edit the standard print format of your sales invoice quotation in BUSY, you need to follow these steps :
Step 1: Go to administration then configuration
Step 2: Select invoice and document printing go on standard and select voucher type as sale quotation.
Step 3: Now edit the standard format and click on save button.

I want the packaging details to print in the invoice in the packing section. How can I configure that?

To print packaging details in the invoice in the packing section You need to contact your local partner or dealer of BUSY because its chargeable setting is BUSY.
If the local partner or dealer of BUSY is not able to do this, Then we can be BUSY on a chargeable basis by BUSYing ourselves.

How can I resolve the issue of the 3 inch format shrinking when printing through RDP?

If you are printing invoice in BUSY through RDP and the format gets shrink, check by print the same through server directly. BUSY does not have any separate configuration to shrink the the format with RDP. Further, you can contact to your RDP service provider in case have no issue in direct server.

I want to add custom fields in the purchase invoices. How can I do it?

To add custom fields in purchase invoices in BUSY, you can customize the invoice format. This can be done by contacting the person or team who designed your invoice format. They will be able to add the custom fields, such as quantity, description, or any other fields you require, to the invoice format.

Where do I go to configure the standard purchase order in invoice document printing?

To configure the standard purchase orde in invoice document printing in BUSY ,you need to follow these steps :
Step 1 : Go to administration then configuration then click on invoice and document printing
Step 2 : Select standard and select voucher type purchase order and do configuration as needed and click on save button.

How can I split and print the receipt number into two parts?

To split and print the receipt or any other voucher follow these steps
1. Open BUSY software
2. Go to administration menu : Configguration menu
3. Invoice/Document printing : Select the Invoice or voucher format to edit
4. Open the header configurations
5. Apply the data manipulation field like this
6. Save the settings then check the preview

How can I customize invoice templates and add logos in BUSY?

To customize invoice templates and add logos in BUSY, you can go to the "Invoice Configuration" section in the software. From there, you can choose from different invoice formats and customize them by changing fonts, colors, and text sizes. To add your company logo, you can upload it in the "Logo" field provided.

Why does the authorized signature keep getting removed from the vouchers?

If you have configured signature image on your invoices, but it is not showing while printing then might be these reasons:
1. The image path you have mentioned in BUSY is wrong.
2. The image format is incorrect.
3. If you have configured user signature the may be the image name is not as your username.

How to resolve design format?

If you want to design a format, you can do so from Administration, then select Configuration, then select Invoice/Document Printing, then select Advanced, then select the sales invoice.
then click on Add format, then you can define the format name, then you can load the default format and make changes according to your invoice.