Frequently Asked Questions

In standard format of invoice printing it is not possible that some gap are showing before item name. Further if you are using any designed format then you need to concern with them who designed it for you.

In standard configuration we can't change size but we can design and customised in Advance designing. For Advance designing Should call to your channel partner to whom you have purchased or call to our support helpline number 8282828282.

BUSY offers different templates or formats for printing which are mentioned below. 
1. Standard (A4)
2. A5 (Half Page)
3. Slip 3 Inch (GST)
4. Slip 4 Inch (GST)
You can choose one of them while printing invoices according to your requirements.

To change the printout format in BUSY from standard to customized, you will need to create a customized format. This can be done by designing a custom format based on your requirements and it is paid service

To customize the invoice template to have address in separate column, you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.

In the BUSY Mobile application, you can only control and modiFinancial Year standard information like company name, address, bank details, and terms and conditions. After changing company details, Increment data changes will reflect on the mobile invoice.

Yes, you can customize the layout and design of invoices in BUSY. For customize this you can contact to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096.

In BUSY, you can customize the invoice template by editing fields, alignments, fonts, colors, and adding your company logo. However, please note that customization services may be chargeable and you need to contact the dealer for assistance.

Design Format always be on chargeable basis either for Modification and New format. Ask the sample format from the customer or also can ask fields where want to add it. Customer can contact to Dealer end.

To solve the problem of payment reminder SMS not going to customers in proper format, you can check the payment reminder format through letter text configuration from configuration or you can contact your SMS configuration provider.