Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
The BUSY dealer is not providing design support. Who can I contact at BUSY corporate for help with invoice design?
If your dealer is not providing support for designing, you can also contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Is there a way to get customer signatures appearing on sales quotations and invoices generated from BUSY again?
In standard format we have option to print only user signature only, no option to print customer signature. But you can customize your format from your authorized channel partner for the same.
How to resolve the problem of not printing some fileds in the designed format of BUSY.
To resolve the querry of not printing some of the fileds in designed format need to contact to your dealer for that.
Note: Modification in the designed format is chargeable service.
How can i add column of parameterized value and its price at sales invoice printing?
Format designing is a chargeable process.To add column of parameterized value and its price at sales invoice printing , you can contact to your local channel partner or at customer support helpdesk.
What is the difference between a standard and advanced format in BUSY Accounting Software?
The standard format is a pre designed template that does not allow modification of any field based on specific needs, whereas the advanced format allow customization and designing to fullfill your requirements.
If item discription not print in standard invoice what is reason.
To print item description
follow these guidelines
1.fisrtly check Administration then configuration
2.click voucher series configuration then sale invoice select series
3.voucher configuration then click item wise description.
What are the different invoice formats available in BUSY?
BUSY has some default invoice formats such as Standard (A4), A5 Half Page, Slip 3 inch and Slip 4 inch. You can also customize the invoice format according to your business needs.
Why are my invoice customizations not appearing correctly when I print the invoices?
If advanced invoice not appearing correctly then the configuration has not done properly. You can contact to the channel partner for proper format designing and will be done on chargeable basis.
Can I add additional information or fields in the invoice in BUSY?
Yes, you can add additional information or fields in BUSY invoice. but you need to customize the invoice format and define the additional fields and information
Format Customization is a chargeable service
What are the default fields in BUSY and can they be edited?
The default fields available in BUSY for Reports and format can be edited but up to some extent as per the available fields through the customization, custom columns and format designing.