Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - printer registry issues
How long does it usually take for print jobs from BUSY to process and print out?
The processing and printing time for print jobs from BUSY can vary depending on factors such as the size of the document, the printer's speed, and the computer's performance. It is recommended to have a reliable printer and a well-functioning computer to ensure efficient printing.
What steps should I follow to print or download invoices as PDFs in BUSY?
To print or download invoices as PDFs in BUSY, you can follow these steps:
1. Open the invoice you want to print or download as a PDF.
2. Click on the Print Option then either click on print or export for getting pdf.
How do I add or edit a beneficiary for cheque payments?
To edit or add the beneficiary name for cheque printing, follow these steps:
Step1 : Click on administration
Step 2 : Click on masters
Step 3 : Then account
Step 4 : Then modify
Step 5 : Select bank name
Step 6 : Add or edit the beneficiary name and save.
I am unable to print from BUSY when accessing it via cloud. What should I do to enable printing?
If you are unable to print the Invoice while acessing BUSY through cloud then please check below points :
Step 1: Make sure that the Printer you have selected is set as a defualt printer.
Step 2: The printer drivers should be up to date.
I'm getting an error message about the printer being offline or unavailable. How do I fix this?
To fix the error message about the printer being offline or unavailable, you can try checking the printer's connectivity and making sure it is turned on and properly connected to your computer. You can also try restarting both the printer and your computer.
The software is not recognizing my printer even though it is properly connected. How can I troubleshoot and fix this issue?
To troubleshoot when software is not recognizing a printer even though it is properly connected, you can check the
Step 1 : Printer driver installation
Step 2 : Printer configuration and connection
Step 3 : Select the right printer in the software.
I am getting errors while printing bills in a specific format. What could be the reason?
Please provide more details as what error you are getting while printing bills from a specific format.
Further, you can check with some other format for printing bills and see if the issus resolved. You can also contact them who configure that format.
Is there an option for wireless / network printing in BUSY?
Yes, there is an option for wireless/network printing in BUSY
But make sure printer is properly connected with wireless network
If normal print is properly printed from wireless printer we can easily take a print in BUSY as well
How do I restart printing a ledger report from a specific page if there is a disruption like power loss?
If there is a disruption like power loss while printing a ledger report, you can restart printer and BUSY from a specific page by opening the account ledger again and selecting the page from where you want to restart printing.
How can I improve the clarity of text/details on the generated bill/invoice in BUSY?
To improve the clarity of text/details on the generated bill/invoice in BUSY, you can try adjusting the font size and style. Additionally, make sure to use a high-quality printer and ensure that the ink or toner is not running low.