Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
How can i change the invoice heading of voucher in standard print of BUSY?
Yes, the heading on a bill can be changed in BUSY software by following these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on invoice/document printing
Step 4: Then click on standard format
Step 5: Then select the invoice such as sales,purchase etc
Step 6: Then you can select the invoice heading as auto print tax invoice or bill of supply on the basis of sale type
Step 7: Or you can mention it as sale type or as mention below as required
Step 8: Then save the changes
How do i change the item's heading on invoice in BUSY?
To change the item's heading on invoice in BUSY, you need to follow these steps:
For standard format:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select invoice or document printing menu and choose standard option.
Step 3: Select the invoice type and after opening it click on self configured option then click on check box appear.
Step 4: Here, you can change the item print name caption as per the requirements then save.
Step 5: For designed or advanced format you need to contact them who configure it for you.
How to print IRN number in standard invoice print of BUSY?
If you want to print the IRN number in standard invoice print in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on invoice/document priting option
Step 4: Then click on standard
Step 5: Then select the invoice such as sale or sale return etc
Step 6: Afterwards select the print E invoice IRN/Acknowledgement number/Date option as Y to enable it
Step 7: Then save the changes
Step 8: Now go to the transactions menu and open the bill and check the preview of voucher
I want to change the default PDF viewer used by BUSY. What steps should I follow?
To change the default PDF viewer used by BUSY, follow these steps:Step 1: Right-click on the PDF file you want to change the default app for.
Step 2: From the context menu, click on Properties.
Step 3: In the Properties window, look for the "Opens with:" section. Click the Change button next to it.
Step 4: A new window will appear, presenting a list of available applications.
Step 5: then you have selected Adobe Acrobat Reader, click "OK"
step 6: Back in the Properties window, click "Apply" and then "OK" to save your changes.
How do I enable printing of E invoice QR code and IRN details on BUSY invoices?
If you want to print E invoice QR code and IRN details on invoice in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the voucher type such as sale, sale return, etc.
Step 4: Set Y on option Print E invoice QR Code and Print E Inv IRN / Ack No. / Ack Date. then save.
For any customized format you need to concern that person who customize it for you.
Why the invoice heading showing tax invoice but there is no taxable items?
If the invoice heading showing tax invoice but there is no taxable items then might be the invoice heading is fix. To correct this follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select invoice and document printing and choose standard option.
Step 3: Choose the invoice type such as sales invoice and here tick on auto print tax invoice of bill of supply on the basis of sale type then save.
Step 4: For advanced format you need to contact them who configure it for you.
I am unable to print the correct invoice for a sale. What could be wrong?
To print the correct sale Invoice From BUSY, follow these steps
Step 1: Go to Administration menu and then click on Invoice Document Printing.
Step 2: Then select Standerd Format.
Step 4: Select Sale Invoice and Load The Default Settings And Saved the Default Format.
Step 5: Go to Administration.
Step 6: Go to Hard ware Cnfiguration.
Step 7: Check the Default printer Driver
Step 8: Set Default printer from Control Panel.
Step 9: verify that your printer is functioning properly.
Step10: Restart System And Printer.
How do I update the bank details information in the standard print?
If you want to update the bank details information in the standard print please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on invoice and document printing option and then click on standard
Step 3: Select the invoice such as sale,purchase etc
Step 4: Afterwards you can specify the bank details information in the bank details field and save the changes
Step 5: Go to transactions menu and open the invoice such as sale,purchase etc then check the print preview of the bill
How can I add a brand logo to my bill format?
To add a brand logo to your bill format in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option then select standard option.
Step 3: Then under standard choose Sales Invoice or the relevant document.
Step 4: Then enable logo printing and specify the name of the JPG file from which you want to print the logo.
Step 5: Enter the desired height and width for the logo to be printed on the paper.
Step 6: Then click on save button.
Border not showing when I am printing bills from BUSY
If outer border not showing in standard format please follow these steps:
1. Go in Administration then go in configuration
2. Then go in invoice/document printing click on standard
3. Select Invoice type like sale click yes on print outer box and vertical lines
If you print invoice in Design format please follow these steps:
1. Go in administration then go in configuration
2. Then go in invoice document printing click on advanced
3. select invoice type like sale select format
4. Click on page setting print outer box yes and save