Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

How can I print the invoice title, original, duplicate etc as per requirement?

To print the invoice title as original,duplicate follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on invoice/document printing option
Step 4: Then click on copy title configuration
Step 5: Then click on invoice such as sales and purchase
and you can specify first copy second copy etc as original,duplicate as required

The vehicle number is showing up on my BUSY invoice even though I don't need it. How can I remove the vehicle number field?

To remove the vehicle number on an invoice, follow these steps.
Step 1. Go to Administration then click on configuration option
Step 2. Then click on Invoice/Document printing options and select standard option.
Step 3. Now select the sale invoice and click on optional field/transport details printing button.
Step 5. Untick the next to Vehicle number then click on save button to save the changes.

My business details like company name, address etc. are not printing properly on invoices. How can I fix this?

To fix the issue of business details not printing properly on invoices in BUSY, 
Step1 : Go to Administration
Step2 : Configuration
Step3 : Document Printing, Click on Standard
Step4 : Sale Invoice.
Step5 : Mentions print company name and address and make sure to save the changes
Check the print preview to ensure that the details are printing correctly.

What is the ideal page setup and layout to follow so my printed bills have the correct formatting?

It is generally recommended to use the standard invoice format provided by BUSY. This format includes provisions for header, logo, and QR code. You can make suitable changes to the formatting as per your needs. It is also important to ensure that your printer settings are properly configured to avoid any issues with alignment or overlapping fields. Use Hardware Configuration to setting page layout .

Why is the E way bill number is not getting print on invoice in BUSY?

To print E-way Bill number on Invoice you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Invoice document printing and select the option of standard.
Step 3: Now click on voucher type and then click on voucher optional field option.
Step 4: Now tick the option of Eway bill number for print and save the configuration.

How to add authorized signatory for my business for printing in invoices in the software?

For adding the authorized signatory details in invoices need to follow below given steps.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select standard document printing.
Step 3: Then select standard and in next window select the relevant voucher and in bottom of the window in signatory details mention details.
Step 4: Lastly click on save button.

How to take printout of available invoice numbers on the printed bills in BUSY?

To take Print out of sales invoice in BUSY, follow these steps:
Step 1: Go to transaction then click on Sales voucher type.
Step 2: Click on modify tab and access the required invoice in modify mode.
Step 3: Press ALT+P to give print command then click on Sales invoice
Step 4: Select the format for invoice printing , mention the number of copies required and click on print.

I unable to define my GST Registration number in sale invoice standard format.

To define a GST Registration number in the sale invoice standard format in BUSY, follow the steps given below:
Step 1: Go to the Administration menu.
Step 2: Click on the Configuration option.
Step 3: Select the Invoice document printing (Standard) option.
Step 4: Now, under the Invoice heading option in the invoice document printing standard format, you can define the GST Registration number.

How can I preview sale invoice in BUSY?

To preview the sale invoice in BUSY follow below steps:
Step 1: Go to transaction menu then select sales option.
Step 2: Then select modify option and then mention the invoice number to open the voucher in modify mode.
Step 3: Then click on print option from top window of voucher or press ctrl plus P shortcut key then in the next window click on preview button.

How do I print properly with borders using BUSY?

To print properly with borders in BUSY software please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: After that click on invoice/document printing option
Step 4: Afterwards click on standard option
Step 5: Then click on invoice such as sale and purchase etc
Step 6: Then select print outer box and vertical lines option as yes and save the changes