Frequently Asked
Questions

Q: Where can I find the option to print out the optional field for items in BUSY?

To print optional field , you need to follow these steps : Step 1: Go to administration then configuration Step 2: Select invoice and document printing select voucher type Step 3: Open standard configuration in below tab optional field and transport details printing click on it and select as mentioned below. Now tick on optional field you want to print and click on save button.

Q: What is the correct process to generate and print multiple copies of an invoice through BUSY?

For generate and print multiple copies of an invoice through BUSY. Please follow below mention steps:- Step 1:- Transaction Tab Step 2:- Sales Invoice Step 3:- Modify, select invoice no. Step 4:- After open invoice click on print option which is show top of the invoice, Or press "Alt+P" key for print Step 5:- Enter no. of copies which wants to print from BUSY.

Q: The printout is not capturing all the pages. What should I check in the printing setup?

If your printout is not capturing all the pages, follow these steps. Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing. Step 2. Click on Standard and check the option Eject page After Printing. If it's set to 'N,' it may not capture all the pages. Change it to 'Y' for that option, save the settings, and check.

Q: How can i enable printing serial number in sale challan from standard format in BUSY?

To enable printing serial number in sale challan from standard format in BUSY, follow below steps: Step 1: Go to Administration menu and then click on Configuration Submenu Step 2: Now click on Invoice Document Printing option and then select standard option Step 3: After that click on delivery note and enable serial number wise option as Y and save the changes and check by prining challan.

Q: I want to troubleshoot inability to print bills from BUSY. What steps should I follow?

To trouble shoot the inability to print bills from BUSY,you can follow the below mentioned steps: Step 1: Go to Administartion and then Configuration Step 2: Click on Hardware configuration Step 3: Set the Default Printer driver(which printer is connected to your system) Step 4: Ensure that your printer is properly connected to your computer. Step 5: Make sure that it has enough paper ang ink toner

Q: How can I change the standard format of the print to remove parameters details?

To remove the parameters details from the print, follow the below steps: For standard format: Step 1: Go to administration menu then click on configuration sub menu. Step 2: Select invoice or document printing menu and choose standard option. Step 3: Select the invoice type and after opening it at bottom set N on parameterized option then save. For customized format contact to them who configure it for you.

Q: How do I make sure the printout shows "Delivery on time" in BUSY?

For printing delivery on time in the standard format you can metion it on narration and then follow below steps: Step 1: Go to administration option and select configuration from it. Step 2: Under configuration select invoice document printing then select standard. Step 3: Then select the relevant voucher which you want to print. Step 4: Specify Y in print narration option and then click on save button.

Q: What steps should I follow to ensure that the changes made to the address in BUSY Accounting Software reflect in the printing options?

To ensure that the changes made to the address in BUSY reflect in the printing option follow the below steps: Step1: Go to Transaction menu and then click on invoice option Step2: Then open invoice in modify mode and press control+P and then select sale invoice Step3: Now select printing format and then click on preview option and view the changes in the print preview

Q: The GST number is missing on printed invoices. What should I check in the software?

If the GSTIN number is missing on printed invoices you need to check following steps below: Step 1: Go to Administration then click on Configurations. Step 2: Then go to GST/VAT and check that GSTIN number is mentioned in BUSY then gstin will get printed. Step 3: Further if you are printing designed format then you have to check that fields of company gstin is mentioned.

Q: Could you please provide me a sample format of the A4 size invoice?

Yes our standard format is by default A4 size format you can check preview of standard format after follow these steps: step 1: Go In transaction then go in sale step 2: Add sale voucher or open in modify step 3: Click on print or press control p step 4: Select sale invoice then select format standard step 5: Mention number of copies and click on preview.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Where can I find the option to print out the optional field for items in BUSY?

To print optional field , you need to follow these steps :
Step 1: Go to administration then configuration 
Step 2: Select invoice and document printing select voucher type 
Step 3: Open standard configuration in below tab optional field and transport details printing click on it and select as mentioned below. Now tick on optional field you want to print and click on save button.

What is the correct process to generate and print multiple copies of an invoice through BUSY?

For generate and print multiple copies of an invoice through BUSY. Please follow below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- Sales Invoice
 Step 3:- Modify, select invoice no.
 Step 4:- After open invoice click on print option which is show top of the invoice, Or press "Alt+P" key for print
 Step 5:- Enter no. of copies which wants to print from BUSY.

The printout is not capturing all the pages. What should I check in the printing setup?

If your printout is not capturing all the pages, follow these steps. 
 Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing. 
 Step 2. Click on Standard and check the option Eject page After Printing. If it's set to 'N,' it may not capture all the pages. Change it to 'Y' for that option, save the settings, and check.

How can i enable printing serial number in sale challan from standard format in BUSY?

To enable printing serial number in sale challan from standard format in BUSY, follow below steps:
Step 1: Go to Administration menu and then click on Configuration Submenu
Step 2: Now click on Invoice Document Printing option and then select standard option
Step 3: After that click on delivery note and enable serial number wise option as Y and save the changes and check by prining challan.

I want to troubleshoot inability to print bills from BUSY. What steps should I follow?

To trouble shoot the inability to print bills from BUSY,you can follow the below mentioned steps: 
Step 1: Go to Administartion and then Configuration
Step 2: Click on Hardware configuration 
Step 3: Set the Default Printer driver(which printer is connected to your system)
Step 4: Ensure that your printer is properly connected to your computer.
Step 5: Make sure that it has enough paper ang ink toner

How can I change the standard format of the print to remove parameters details?

To remove the parameters details from the print, follow the below steps:
For standard format:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select invoice or document printing menu and choose standard option.
Step 3: Select the invoice type and after opening it at bottom set N on parameterized option then save.
For customized format contact to them who configure it for you.

How do I make sure the printout shows "Delivery on time" in BUSY?

For printing delivery on time in the standard format you can metion it on narration and then follow below steps:
Step 1: Go to administration option and select configuration from it.
Step 2: Under configuration select invoice document printing then select standard.
Step 3: Then select the relevant voucher which you want to print.
Step 4: Specify Y in print narration option and then click on save button.

What steps should I follow to ensure that the changes made to the address in BUSY Accounting Software reflect in the printing options?

To ensure that the changes made to the address in BUSY reflect in the printing option follow the below steps:
Step1: Go to Transaction menu and then click on invoice option 
Step2: Then open invoice in modify mode and press control+P and then select sale invoice
Step3: Now select printing format and then click on preview option and view the changes in the print preview

The GST number is missing on printed invoices. What should I check in the software?

If the GSTIN number is missing on printed invoices you need to check following steps below:
Step 1: Go to Administration then click on Configurations.
Step 2: Then go to GST/VAT and check that GSTIN number is mentioned in BUSY then gstin will get printed.
Step 3: Further if you are printing designed format then you have to check that fields of company gstin is mentioned.

Could you please provide me a sample format of the A4 size invoice?

Yes our standard format is by default A4 size format you can check preview of standard format after follow these steps:
step 1: Go In transaction then go in sale 
step 2: Add sale voucher or open in modify
step 3: Click on print or press control p
step 4: Select sale invoice then select format standard
step 5: Mention number of copies and click on preview.

Frequently AskedQuestions