Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
What is the reason for not printing Drug License number ?
If Drug License number is not print then there cloud be two reasons:
Step1: If you are print invoice with the standard format then make sure to mention Drug License number in the inventory feature under Feature and option
Step2: If you are print invoice with the designed format then make sure to select Drug License number field in the format
Adding IRN number to BUSY-generated invoices. How to set this option?
To add the IRN number to BUSY-generated invoices,
Step1: Go to administration and configuration option
Step2: Find invoice document printing and click on standard
Step3: enable option for QR code and IRN number details to print
Step4: Once enabled, the IRN number and QR code will be automatically fetched and printed on the invoice.
Step5: And save the configuration
How to add terms and conditions in BUSY delivery challan?
In BUSY, We can add Terms and Condition for Delivery Challan either in standard and Advanced Format.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: Delivery Note
Step 6: On Right Bottom, Add or Change the Terms and Condition details.
For Advanced Format : We Can add it in Footer part of the Format.
How can I print duplicate copies of invoices in BUSY?
when we print the invoices then we have to mention 2 in option Print title for Copy No.
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Select Voucher Type
Step 3: Add and Save the Voucher
Step 4: Ask for print invoice
Step 5: Select the Format in which you want to print.
Step 6: Print Title for Copy No. Mention - 2.
Applying signatures automatically in BUSY?
To add authorised signature in document printing, please follow below steps:
Step 1: Go to adminstartion menu, open configuration option
Step 2: Click Feature/Option, select General tab
Step 3: Open Configuration option of maintain user image and signature option
Step 4: Specify path of correct signature image
Step 5: Save the configuration of General Tab
Step 6: Enable print user signature option from Invocie.document printing option
How do I change or update the signature image once configured?
To change authorised signature in document printing, please follow below steps:
Step 1: Go to adminstartion menu, open configuration option
Step 2: Click Feature/Option, select General tab
Step 3: Open Configuration option of maintain user image and signature option
Step 4: Specify path of correct signature image
Step 5: Save the configuration of General Tab
Step 6: Enable print user signature from standard printing configuration
How can I print voucher narration in sales invoice?
To print voucher narration in sales invoice standard format, you can follow the below steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose invoice document printing standard then select sales invoice option.
Step 3: Now, enable print narration option which display in left side of screen then save the format and check by print sales invoice.
Where in the software can I configure signature images?
To add authorised signature in document printing, please follow below steps:
Step 1: Go to adminstartion menu, open configuration option
Step 2: Click Feature/Option, select General tab
Step 3: Open Configuration option of maintain user image and signature option
Step 4: Specify path of correct signature image
Step 5: Save the configuration of General Tab
Step 6: Enable print user signature from standard printing configuration
The item name I entered is not showing on the printout. Instead some random text is printing. Why is this happening?
If the item name not showing in the Sale Invoice (standard) format instead of showing some random text then please check the item print name.
Below are the steps to check it:-
Step1: Navigate to the Administration menu.
Step2: Then click on the Master option.
Step3: Then click on the modify option and open the item master.
Step4: Update the Item print name there.
How can I customize my invoice template? Where can I find options to edit the invoice format?
For customise invoice template in standard format please follow these steps:
1. Go in administration then go in configuration
2. Then Go in Invoice/Document printing then click on standard
3. Then select invoice type and configure according to your need
For design format you can contact to your dealer and it is a paid service