Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

Why can't I save or print documents in the trial version?

In BUSY, you can print the document in trial version but if you cannot save the document or invoice then must check the date you specified in voucher as you will able to post entry for 30days from the date specify in Book commencing from in company configuration.

Can I print the debit note without item voucher in BUSY?

Yes, You can print the debit note without item voucher in BUSY by follow these steps:
Step 1: Open the required debit note without item voucher in modify mode.
Step 2: Press Alt+p to give print command then select debit note option.
Step 3: Select the format then give print command.

How do I add multiple bank accounts to my invoice?

For add multiple bank account follow the below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to invoice document printing
Step 3: Go to standard select invoice type and mention multiple bank account in bank detail which was given on right side

What all details are there in the sales invoicebill in BUSY

In BUSY, a sales invoice bill typically includes details such as the customer's name and address, invoice number, date of the invoice, item description, quantity, rate, amount, and any applicable taxes or discounts. It may also include payment terms, terms and conditions, and the total amount payable.

How can I save or print an invoice?

To save or print an invoice in BUSY Accounting software, you can go to the 'Invoice' section, select the invoice you want to save or print, and then click on the 'Print' or 'Save' button. You can also use the shortcut key 'Ctrl+P' to print the invoice.

My printout is not working even though the software shows the invoice/bill is generated. What could be the reason and solution for this?

If printout is not working after generating invoice , you can check the following option :
Step 1: Go to administration then configuration and hardware configuration
Step 2: Check the printer is selected correct
Step 3: Go to hardware and printer option in system and check printer status

How can I take a print out of the deposit entries made during the day in BUSY Accounting Software?

To take a print of deposit entry , follow the steps below:
Step 1: Go to transaction
Step 2: Select voucher type then modify
Step 3: Now mention voucher number and open voucher
Step 4: Click the print option present in top of screen then select yes for printing

Why does the printout of BUSY invoices not match the on-screen view, and how can I fix it?

If the printout of the BUSY invoice does not match what I see on the screen. 
Step 1. Ensure you are not changing the invoice after printing.
Step 2. Preview the invoice before printing.
Step 3. Take a printout again and check for accuracy.

Why am I unable to see options to customize and move the address field in the invoice template?

The options to customize and move the address field in the invoice template may not be available in the standard invoice format of BUSY. To have these options, you may need to customize the invoice template or contact the person/team who designed your invoice format for assistance.

Why is the amount not showing up on my BUSY invoice even though the quantity is there?

If the amount in not showing in the invoice even quantity is showing, then might be you have not entered the price during voucher entry. Moreover, if you are using any customize format then may be there is no field or wrong field available for amount column.