Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
Why isnt the expiry date printing on my bill? Do I need to create a specific field for it?
To print expiry date on invoice follow the steps below:
Step 1: Go to administration then configuration
Step 2: Then go to reference group summary printing configuration
Step 3: Now select Batch Details Printing (Documents)
Step 4: Mention yes in Expiry date and save
How can I set default terms and conditions which can be edited later?
In Standard Format, we can edit the Terms and Condition as per our need.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: On Right Hand Side below ,Can Edit the Terms and Conditions.
How do I view the expiry column for medicine in a printout?
To print expiry date on invoice follow the steps below:
Step 1: Go to administration then configuration
Step 2: Then go to reference group summary printing configuration
Step 3: Now select Batch Details Printing (Documents)
Step 4: Mention yes in Expiry date and save
Why is the Adobe Reader opening up automatically when I try to print bills from BUSY? How can I stop this?
While printing bills Adobe reader opening automatically to stop this you need to follow the below mentioned steps:
Step 1: Right click on PDF
Step 2: Click on properties and Change the default PDF as Chrome
Step 3: Save the chnages
Do I need to keep the logo file on each PC for it to be visible to all users?
No, you do not need to keep the logo file on each PC for it to be visible to all users in BUSY Accounting software. You can save the logo file on server PC and share the logo folder .
The new sales invoice format has the QR code taking up space. How can I remove the QR code or adjust the layout so there is more room for the other columns?
for Remove QR Code In Sale Invoice Format See the below step
Step : 1 Login the Company
Step : 2 Go to Administration Configuration Invoice Document Printing Standard
Step : 3 Disiable Print E Invoice QR Code and Save
PDF files exported from BUSY are hanging and unresponsive when I try to open them. What could be the reason and solution for this?
The reason for unresponsive PDF files exported from BUSY could be due to the default PDF application not being set to Adobe Reader. To resolve this issue, change the default PDF application to Adobe Reader and refresh the system.
My business' additional information like bank name, IFSC code etc. is incorrect on bill. How to update it?
You can uodate business'additioanl information like bank name, IFSC code
To update bank detail follow the bellow mentioned Steps:
Step 1: Press F2 and then Click on Invoice document printing
Step 2: Select Voucher Type
Step 3: Change the Bank details
What settings do I need to enable to print invoice acknowledgement number and date on the invoices?
For printing of invoice acknowledgement no. and date on the invoice please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Invoice/Document Printing
Step 4:- Sales invoice, Standard enable option Print E-inv. IRN/Ack.No./Ack.Date save
What is the process to get an IRN and QR code printed on my BUSY invoices?
For IRN and QR code printed on invoice please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Invoice/Document Printing
Step 4:- Standard, Sales invoice
Step 5:- Enable option print IRN and QR code