Frequently Asked Questions

For Disable E-invoicing option in BUSY please follow below mention steps:-
 Step 1:- Administrtion 
 Step 2:- Configration 
 Step 3:- Feature/option
 Step 4:- GST/VAT
 Step 5:- Disable E-invoicing required option

To access the GST portal from BUSY, you need to login to the GST portal separately using your GST portal credentials. BUSY does not provide direct access to the GST portal.

Check BUSY company GSTIN no active or not from transaction then GST Misc.Utilities then validate GSTIN no also check E-invoice GSPID & passoword or change the GSP password from E-waybill potal

If you want to generate e-invoice later due to internet issue then modify the bill and resave the invoice it will ask you to generate and e-invoice if interent is available.

To reset your username/password for the E-Invoice portal, you can use the "Forgot Password" option on the portal. This will guide you through the process of resetting and retrieving your credentials.

The UQC ( Unit Quantity Code) is to be mention in the unit master in BUSY and if it is blank the e way bill and e invoice will not generate.

To resolve the error regarding the bill-from and dispatch-from addresses while generating an e-invoice, ensure that you have entered the necessary information in the Bill From and Dispatch From address lines.

To edit the buyer details in BUSY for e invoice go to administration menu then select masters option and then click on account modify option to edit the account details.

If you are getting the login credentials while generating the e invoice from BUSY.You have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.

E-invoice is generated only for the given vouchers in BUSY, These are : 
 1: Sales 
 2: Sales Return Credit Note with item. 
 3: Debit note without item.