Frequently Asked
Questions

Q: Does the software support both BB and BC e-invoicing?

No, the BUSY doesn't support B2C e-invoicing. You can generate e-invoice for the B2B transactions only as there is no provision on e-invoice portal to generate e-invoice for the B2C transactions

Q: What is the threshold amount for generating E-Invoice?

There is no threshold limit for E-invoice If your turnover is more than 5 crore and you are generating a invoice against a registered dealer you have to generate E-invoice

Q: Error while generating E-invoice showing error IRP

Error while generating E-invoice showing error IRP to fix this 1. set pinnacle for default GSP to generating E-invoice because of sometimes IRP error showing while Webtel GSP's server down

Q: Do I need to link my e-way bill with e-invoice? If yes, how?

BUSY does not have any provision to link E way with E invoice. Further, you can seek guidance from portal helpdesk or can consult to tax professional for same.

Q: Can i cancel the e invoice from BUSY without cancel the whole voucher?

No, you cannot cancel the e invoice without voucher entry. If you want to cancel e invoice from BUSY then both the invoice and e invoice will be cancel.

Q: Is there a cut-off time or day for e-invoice creation in BUSY?

Mostly there is 30 days limits for e-invoice create but, it is advised to create e-invoice on or after the invoice date but before the filing of GSTR-1 returns.

Q: Will cash sales be included in return filing with E-Invoicing in BUSY?

No, as per GST norms, E-invoices are generated for B2B transactions and do not include B2C transactions. Therefore, cash sales will not be included in return filing through e-invoicing.

Q: Change currency decimal in BUSY for e-invoicing compliance.

If you maintain more than two decimal places the e-invoice portal will not accept the amount properly. The e-invoice portal can only accept values up to two digits.

Q: I want to generate an e-invoice in BUSY but I don't have a GST number yet. Can I still create e-invoices without a GST number?

No, you cannot create an E-invoice without a GST number. A GST number is mandatory for E-invoicing, and you can generate E-invoices only for B2B parties, not for B2C.

Q: I am unable to generate the E-invoice for a voucher in BUSY. It says "invalid voucher number". What could be the reason?

E invoice never get generated for the same voucher number. If the e invoice is already generated with the voucher then make sure that voucher number should be different.

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Does the software support both BB and BC e-invoicing?

No, the BUSY doesn't support B2C e-invoicing.
You can generate e-invoice for the B2B transactions only as there is no provision on e-invoice portal to generate e-invoice for the B2C transactions

What is the threshold amount for generating E-Invoice?

There is no threshold limit for E-invoice 
If your turnover is more than 5 crore and you are generating a invoice against a registered dealer you have to generate E-invoice

Error while generating E-invoice showing error IRP

Error while generating E-invoice showing error IRP to fix this 
1. set pinnacle for default GSP to generating E-invoice because of sometimes IRP error showing while Webtel GSP's server down

Do I need to link my e-way bill with e-invoice? If yes, how?

BUSY does not have any provision to link E way with E invoice. Further, you can seek guidance from portal helpdesk or can consult to tax professional for same.

Can i cancel the e invoice from BUSY without cancel the whole voucher?

No, you cannot cancel the e invoice without voucher entry. If you want to cancel e invoice from BUSY then both the invoice and e invoice will be cancel.

Is there a cut-off time or day for e-invoice creation in BUSY?

Mostly there is 30 days limits for e-invoice create but, it is advised to create e-invoice on or after the invoice date but before the filing of GSTR-1 returns.

Will cash sales be included in return filing with E-Invoicing in BUSY?

No, as per GST norms, E-invoices are generated for B2B transactions and do not include B2C transactions. Therefore, cash sales will not be included in return filing through e-invoicing.

Change currency decimal in BUSY for e-invoicing compliance.

If you maintain more than two decimal places the e-invoice portal will not accept the amount properly. 
 The e-invoice portal can only accept values up to two digits.

I want to generate an e-invoice in BUSY but I don't have a GST number yet. Can I still create e-invoices without a GST number?

No, you cannot create an E-invoice without a GST number. A GST number is mandatory for E-invoicing, and you can generate E-invoices only for B2B parties, not for B2C.

I am unable to generate the E-invoice for a voucher in BUSY. It says "invalid voucher number". What could be the reason?

E invoice never get generated for the same voucher number. If the e invoice is already generated with the voucher then make sure that voucher number should be different.

Frequently AskedQuestions