Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Are there any video tutorials available to help me better understand the e-invoicing process in BUSY?
Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual
While generating e invoice in BUSY showwing bill to location error. How do i resolve it?
If you are facing bill to location error while generating e invoice in BUSY, you need to update station in the party master and in the To place field in transport details window.
Why is a pincode mandatory for party location while generating invoices? How minimum should it be?
If You want to Know why pincode mandatory for party location while generating invoices & its minimum Length:
1.Pincode is Mandatory According to Government Guide Lines.
2.The Length of Pincode is 6 digit.
Why does BUSY remove special characters While generating E-Way bill, E-Invoice and GST Return ?
The BUSY removing special characters while generating E-Way bills, E-Invoices, and GST returns is likely a feature designed to ensure that the data you submit complies with the requirements of the GST portal.
How can I save a generated e-invoice so I can print it later if needed?
If you want to save a generated e-invoice so you can print it later you need to save it as pdf otherwise you will not be able to print it after 48 hours
While generating an E-Invoice, an error termination is being displayed. How can I resolve it?
The error sometimes occurs when the GSP server experiences downtime. To address this, you can configure DUAL GSP Configuration with BUSY. If the Pinnacle server is down, it will automatically redirect to Webtel.
I created an invoice in BUSY but I'm not sure if I entered the details correctly. Is there any way to validate or confirm the invoice details before generating the e-invoice?
After entering the voucher and E-invoice information, a popup window will appear. View and generate the E-invoice in that window. You can verify the details If its correct, press on 'Generate E-invoice.
The e-invoice data is not getting transferred from one company to another automatically. Why is this integration not working?
As each company has, his own credentials of GSTN and E-Invoice is a government based document so there is no provision to transferred E-Invoice data from one company to another in BUSY.
Errors like "Party location is blank" while generating einvoice in BUSY. How to resolve?
To resolve the error Party location is blank while generating an invoice in BUSY, enter the Station and Pincode in the Account master along with the GSTIN, ensuring that it is active.
How do I configure the billing and shipping address correctly in BUSY for e-invoice?
To configure the billing and shipping address correctly in BUSY for e-invoice, you need to specify the billing address in the account master and the shipping address in the billing shipping window.