Frequently Asked Questions

Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual

If you are facing bill to location error while generating e invoice in BUSY, you need to update station in the party master and in the To place field in transport details window.

If You want to Know why pincode mandatory for party location while generating invoices & its minimum Length:
 1.Pincode is Mandatory According to Government Guide Lines.
 2.The Length of Pincode is 6 digit.

The BUSY removing special characters while generating E-Way bills, E-Invoices, and GST returns is likely a feature designed to ensure that the data you submit complies with the requirements of the GST portal.

If you want to save a generated e-invoice so you can print it later you need to save it as pdf otherwise you will not be able to print it after 48 hours

The error sometimes occurs when the GSP server experiences downtime. To address this, you can configure DUAL GSP Configuration with BUSY. If the Pinnacle server is down, it will automatically redirect to Webtel.

After entering the voucher and E-invoice information, a popup window will appear. View and generate the E-invoice in that window. You can verify the details If its correct, press on 'Generate E-invoice.

As each company has, his own credentials of GSTN and E-Invoice is a government based document so there is no provision to transferred E-Invoice data from one company to another in BUSY.

To resolve the error Party location is blank while generating an invoice in BUSY, enter the Station and Pincode in the Account master along with the GSTIN, ensuring that it is active.

To configure the billing and shipping address correctly in BUSY for e-invoice, you need to specify the billing address in the account master and the shipping address in the billing shipping window.