Frequently Asked Questions

Yes, you can generate both e-invoice and e-waybill together in BUSY, While generating E-way bill and E-invoice in BUSY then in Input transport details option then click on generate e-way bill within e-invoice.

If the Pincode is not reflecting in E-invoice, Follow these Guidelines : 
 1: Mention correct Pincode in Input transport details option. 
 2: Mention Correct your location pincode in the GST/VAT option.

BUSY supports E-way bill generation through GSP servers, including Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited. You can create Both the GSP server credentials directly from E way Bill portal.

Once an e-invoice is generated, it cannot be modified. If there is a mistake in the e-invoice, you will need to cancel the invoice and generate a new one with the correct details.

If you want your customer can access e-invoice generated by you they can check from portal if there is any provision about this, otherwise you can send the e-invoice pdf to your customers

Once the E invoice has been generated, you cannot modify the E-invoice. You can cancel the E-invoice, and then you have to regenerate the invoice with the E invoice containing the correct details.

After entering the voucher and E-invoice information, a popup window will appear. View and generate the E-invoice in that window. You can verify the details If its correct, press on 'Generate E-invoice.

As each company has, his own credentials of GSTN and E-Invoice is a government based document so there is no provision to transferred E-Invoice data from one company to another in BUSY.

To resolve the error Party location is blank while generating an invoice in BUSY, enter the Station and Pincode in the Account master along with the GSTIN, ensuring that it is active.

To configure the billing and shipping address correctly in BUSY for e-invoice, you need to specify the billing address in the account master and the shipping address in the billing shipping window.