Frequently Asked Questions

To get technical support of e invoice integration in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

In BUSY, super user has the ability to modify or delete the E invoice generated automatically from BUSY. Further, You can restrict sub user to modify or delete the generated E invoice.

To activate E-invoice in BUSY you need to enter below mentioned details:
 1. Webtel Electrosoft Private Limited or Pinnacle Finserv Advisors Private Limited GSP Username & Password.
 2. Your location and Pincode.

You are required to generate an E-invoice for B2B Registered parties, Credit / Debit Note, Sez and Export Bill as per IRP. However, B2C Unregistered parties do not necessitate to generate E-invoice

According to GST rules, e-invoicing is applicable for sales, sales return, and credit/debit notes against sales for registered parties.
 E invoicing is not applicable if the debit note is created against purchase.

Yes, there is an option for generating e-invoice. 
You can generate e-invoice of your sale voucher in BUSY.
The details inside the E-invoice appear according to the data entered in your sales bill.

To get technical support in e invoice generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

If you want to generate e-invoice later due to internet issue then modify the bill and resave the invoice it will ask you to generate and e-invoice if interent is available.

To reset your username/password for the E-Invoice portal, you can use the "Forgot Password" option on the portal. This will guide you through the process of resetting and retrieving your credentials.

The UQC ( Unit Quantity Code) is to be mention in the unit master in BUSY and if it is blank the e way bill and e invoice will not generate.