Frequently Asked Questions

No, you cannot cancel the e invoice without voucher entry. If you want to cancel e invoice from BUSY then both the invoice and e invoice will be cancel.

Mostly there is 30 days limits for e-invoice create but, it is advised to create e-invoice on or after the invoice date but before the filing of GSTR-1 returns.

No, as per GST norms, E-invoices are generated for B2B transactions and do not include B2C transactions. Therefore, cash sales will not be included in return filing through e-invoicing.

If you maintain more than two decimal places the e-invoice portal will not accept the amount properly. 
 The e-invoice portal can only accept values up to two digits.

As per government guidelines you need to generate E-invoice within 7 days 
and you can't link E-invoice with purchase voucher as E-invoice is not applicable in purchase vouchers

When you re issue an e invoice on the same document number then same acknowledgement number generates. The QR code may be change due to some other factors.

If you are facing the issue of Bill to party location is invalid while generating 
 e-invoice, You need to specify the Station and Pincode in Account master.

Yes, you need to log into BUSY from your head office instead of a branch to fix e-invoicing errors if the branch office user not have proper rights.

In the final confirmation window in BUSY, you should verify that all the details, including the shipping address and other relevant information, are correct before generating an e-invoice.

To show place of supply as per shipping details while generating the e invoice then enable the option place of supply as per shipping details and generate it.