Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What information is required in the party masters in BUSY to successfully generate e-invoices without errors?
Information required to mention in party master for successfully generation of E-invoce without error. In party master details such as proper address, GSTIN no., State, Pincode, Station, etc.
What menu or window do I use to check possible errors while generating an e invoice?
You need to click on the Check Possible Errors tab before generating an e invoice in BUSY. If found any error you have to correct them then proceed.
What happens if I delete an e-invoice voucher wrongly in BUSY? How can I cancel it?
If you delete an e-invoice voucher wrongly in BUSY, you cannot cancel it by deleting it. You need to cancel the voucher in order to cancel the e-invoice.
What should I do if the e-invoice portal is not working?
You can wait till it response as it is a government portal and we can not do any changes in this, or can contact on portal Helpline No.
Does BUSY provide the facility to upload e-invoice XMLs manually?
No, BUSY does not provie XML format for einvoice to upload on e invoice portal. BUSY provides json and govt template format to upload on e invoice portal.
When will the generated e-invoice reflect in the GST portal?
After the generation of E-invoices from BUSY, the E-invoice portal automatically transfers its data to the GST portal Then, you can review your E-invoice on the GST portal.
What details are mandatorily required for generating e-invoice?
The details mandatorily required for generating an e-invoice include invoice number, invoice date, buyer's GSTIN, seller's GSTIN, item details (HSN code, quantity, rate, etc.), and total invoice value.
What does "IRP" stand for in BUSY?
IRP stands for Invoice Registration Portal in BUSY. It is an online portal established under the GST system in India to facilitate the generation of e-invoices by taxpayers.
Why am I unable to modify a generated invoice in BUSY?
You can not modify the E-invoice once it has been generated through BUSY.
Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.
Different IRN number for E-Invoice in BUSY. Provide both to customers?
There is no need to have two different IRNs for an E-invoice in BUSY. An E-invoice requires only one IRN, which is generated while generating an E-invoice.