Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What information is required in the party masters in BUSY to successfully generate e-invoices without errors?

Information required to mention in party master for successfully generation of E-invoce without error. In party master details such as proper address, GSTIN no., State, Pincode, Station, etc.

What menu or window do I use to check possible errors while generating an e invoice?

You need to click on the Check Possible Errors tab before generating an e invoice in BUSY. If found any error you have to correct them then proceed.

What happens if I delete an e-invoice voucher wrongly in BUSY? How can I cancel it?

If you delete an e-invoice voucher wrongly in BUSY, you cannot cancel it by deleting it. You need to cancel the voucher in order to cancel the e-invoice.

What should I do if the e-invoice portal is not working?

You can wait till it response as it is a government portal and we can not do any changes in this, or can contact on portal Helpline No.

Does BUSY provide the facility to upload e-invoice XMLs manually?

No, BUSY does not provie XML format for einvoice to upload on e invoice portal. BUSY provides json and govt template format to upload on e invoice portal.

When will the generated e-invoice reflect in the GST portal?

After the generation of E-invoices from BUSY, the E-invoice portal automatically transfers its data to the GST portal Then, you can review your E-invoice on the GST portal.

What details are mandatorily required for generating e-invoice?

The details mandatorily required for generating an e-invoice include invoice number, invoice date, buyer's GSTIN, seller's GSTIN, item details (HSN code, quantity, rate, etc.), and total invoice value.

What does "IRP" stand for in BUSY?

IRP stands for Invoice Registration Portal in BUSY. It is an online portal established under the GST system in India to facilitate the generation of e-invoices by taxpayers.

I already have invoices generated in BUSY without a state code. Why do I now need to add a state code?

Adding state code to existing invoices in BUSY is necessary for generating E-Invoices and E-Way Bills. It is a mandatory requirement by the government for transportation purposes.

What steps can I take to modify an E-invoice after it has been generated in BUSY?

You can not modify the E-invoice once it has been generated through BUSY.
Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required