Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Why does BUSY ask for an OTP during e-invoice generation but doesn't accept it, and how to fix it?
There is no otp required during e-invoice generation in BUSY and only otp required in government portal for GSP id create for e-invoice
I already have a UQC set for ADARS but I am being told to change it to LTR for e-invoices. Why is this needed?
You need to set UQC (Unit Quantity Code) for E Invoice which is best suits to your unit of messurment in BUSY.
What should I do if I can't generate an e-invoice for an amount less than Rs. , in BUSY?
You can generate an E-invoice for a B2B party with any amount in BUSY. We do not have any limitations for this.
What do I do if my e-invoices are not reaching my customers?How to generate a GST invoice in BUSY?
If e-invoice not reaching to customers,follow steps below:x
Step 1 : CHeck email address
Step 2 : Check spam folder
Step 3 : Resend invoice
My e-invoices are getting rejected by government portal due to validation errors. What could be wrong?
Main reason of rejecting e invoices from portal is wrong GST in party master or if GSTIN of party is not active.
What are the different options available for generating the e-invoice like Automatic, JSON etc?
To generate E-invoices in BUSY, there are various options available.
1. Automatic Generation
2. JSON Format
3. Plain Excel
How often do I need to update the e-invoicing configuration in BUSY?
There is no such need to update e invoice configuration at some time intervals as the configuration is done only at once.
The invoice date and e-invoice date are different. Is this allowed?
The invoice date and e invoice can be different because you can generate the e-invoice within 30 days from the invoice date.
What are the different options for generating e-invoice in BUSY?
To generate E-invoices in BUSY, there are various options available.
1. Automatic Generation
2. JSON Format
3. Plain Excel
When will I be able to start generating e-Invoices?
You can start generating e invoices when you are eligible for that according to your annual turnover as per the GST guidelines.