Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
State issue in export E-invoice, what to do?
In case of Export E-invoice in state , in this case you have to mention station and pincode as 99999
I generated an invoice on st but want to do e-invoicing today. Will this be an issue? What is the correct process?
E Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date.
There seems to be a back-end issue with generating einvoices. How long will it take to resolve this?
If Issues found from backend server then it will take time and when it will resolve will update you accordingly.
Why do I need to enter the station and PIN code every time I generate an invoice for the same customer? Is there a way to save this information?
There are NO options to save this information permanently. You need to enter the station and pin code manually.
Do i need to enter the port code and port address when generating an export e invoice from BUSY?
The port code and port address is not mandatory to mention while generating an export e invoice from BUSY.
I made changes to the service items, but the e-invoice is still not generating properly. What should I check?
I made changes to the service items, but the e-invoice is still not generating properly. What should I check?
What options are available for syncing BUSY with my eway or other ecommerce site orders and billings?
No, there is no option available for syncing BUSY with your eBay or other e-commerce site orders and billings.
How do I update the details in e-invoice after generating an e-invoice of bill in BUSY?
You cannot update the e-invoice details after generation of e-invoice you need to cancel e-invoice and generate it again
How is the e-invoice password generated and can I change it later if needed?
For portal realted query , you can contact tax consultant or kindly contact to e-invoice portal help line Number
How do I change an invoice after generating e-invoice? Do I need to regenerate?
Yes, you will need to regenerate the invoice after generating the e-invoice in order to make changes to it.