Frequently Asked Questions

Q: I want to switch to the higher turnover slab for e-invoicing. How do I get my account updated for that?

To turn to higher turnover slab for e-invoice, you need to contact to tax authority

Q: I made an e-invoice yesterday but the recipient received only the normal invoice. Why did the e-invoice not get generated?

The e-invoice may not have been generated because there could be an issue with

Q: The software is not allowing me to enter different billing and shipping addresses across states. What could be the reason?

There is no reason. BUSY Software have option to enter different shipping and billing details

Q: I am using digit HSN codes. Will these be captured correctly in the e-invoices generated from BUSY?

Yes, 6-digit HSN codes will be captured correctly in the e-invoices generated from BUSY.

Q: I want to view or download previously generated e-invoices in BUSY. Where can I find these?

After 48 hours you can not print the E-invoice from BUSY or portal also.

Q: Will using Aadhar for services cause any issues with tax authorities or e-invoicing compliance?

In BUSY, there is no requirements of aadhar services while generating an e invoice.

Q: How do I update my GST portal username in BUSY for e-invoicing activation?

To activate E-invoicing in BUSY you do not need to enter GST portal username.

Q: Can I check for possible errors before generating an e-invoice in Jshon format?

In BUSY, you can check for errors in transactions before proceeding with Jshon creation.

Q: Can the validity date of e-invoices be edited in BUSY after generating them?

No, the validity date of e-invoices cannot be edited in BUSY after generating them.

Q: Do I need to enable E-Invoice if my turnover is above crores?

Yes, it is mandatory to enable E-Invoice if your turnover is above 5 crores.

Solutions to common issues related to Taxation — E Invoice Generation.

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Step-by-step Answers

I want to switch to the higher turnover slab for e-invoicing. How do I get my account updated for that?

To turn to higher turnover slab for e-invoice, you need to contact to tax authority

I made an e-invoice yesterday but the recipient received only the normal invoice. Why did the e-invoice not get generated?

The e-invoice may not have been generated because there could be an issue with

The software is not allowing me to enter different billing and shipping addresses across states. What could be the reason?

There is no reason.
BUSY Software have option to enter different shipping and billing details

I am using digit HSN codes. Will these be captured correctly in the e-invoices generated from BUSY?

Yes, 6-digit HSN codes will be captured correctly in the e-invoices generated from BUSY.

I want to view or download previously generated e-invoices in BUSY. Where can I find these?

After 48 hours you can not print the E-invoice from BUSY or portal also.

Will using Aadhar for services cause any issues with tax authorities or e-invoicing compliance?

In BUSY, there is no requirements of aadhar services while generating an e invoice.

How do I update my GST portal username in BUSY for e-invoicing activation?

To activate E-invoicing in BUSY you do not need to enter GST portal username.

Can I check for possible errors before generating an e-invoice in Jshon format?

In BUSY, you can check for errors in transactions before proceeding with Jshon creation.

Can the validity date of e-invoices be edited in BUSY after generating them?

No, the validity date of e-invoices cannot be edited in BUSY after generating them.

Do I need to enable E-Invoice if my turnover is above crores?

Yes, it is mandatory to enable E-Invoice if your turnover is above 5 crores.

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