Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the various GST e invoice formats supported by BUSY?

You can generate e-invoices in three formats using BUSY: Automatic, JSON, and Plain Excel.

Can I regenerate a cancelled e-invoice with the same invoice number?

No, you cannot regenerate a cancelled e-invoice with the same invoice number in BUSY.

What details are mandatory for generating an e-invoice bill?

The mandatory details for generating an e-invoice bill include the station and PIN code.

If I have items in stock but put them in one invoice/challan in BUSY, will it generate separate e-invoices for each item?

No, one invoice in BUSY will not generate separate e-invoices for 50 items.

I made a purchase return to my supplier. Do I need to generate an e-invoice for the purchase return?

There is no need to generate an e-invoice for Purchase return with items.

I have some queries on reconciling my e-invoices with GST returns. Can you please guide?

Please we need to know what kind of queries you have in E-invoice

Do I need to set distance as km for eway for invoices below Rs. ,.

Yes, you can mention 0 distance it will auto calculate distance from pincodes.

How do I add my company name, address and other details to the e-invoice template?

Company name and address will autopick according to the configuration of the company

I have two firms with different GSTINs. Can I generate e-invoice for both in BUSY?

Yes, you can generate e-invoices for both firms with different GSTINs in BUSY.

Does the BUSY Standard version have the e-invoice and E-Way bill generation features?

Yes, the BUSY Standard version has the e-invoice and E-Way bill generation features.
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