Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Unable to Generate E invoice
I don't understand your query could you perhaps explain on the matter
Does my login remain the same after registering API credentials on BUSY?
Yes, your login remains the same after registering API credentials on BUSY.
When do I need to use normal invoicing vs e-invoicing in BUSY?
You do not need to generate an e invoice for B2C transactions.
How frequently does your software sync data with government APIs for e-invoicing?
our BUSY e-invoice data sync in real time with e-invoice portal
Will I need to update all my customer details for e-Invoicing?
Yes, you will need to update all your customer details for e-Invoicing.
I want to unregister from e-invoicing. How do I do that?
For Unregister on e-invoice portal you have to contact e-invoice support team
the request is wrong handel state in e-invoice generation
it is a e-invoice portal issue so try it after some time
Who can I contact for any e-invoicing related queries?
Please feel free to contact on our 24/7 support helpline at 8282828282.
Do I need to have internet connection for generating e-invoices in BUSY?
Yes, an internet connection is required for generating e-invoices in BUSY.
Does BUSY integrate with any e-invoicing portals provided by the government?
Yes, you can link BUSY with e invoice portal through GSP.