Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
can we generate e-invoice from the BUSY mobile app
No, e-invoices cannot be generated from the BUSY mobile app.
can we generate e-invoices for past vouchers in BUSY
Yes, you can generate e-invoices for past vouchers in BUSY.
I already have E-Waybills enabled, do I still need to create a GSP?
Yes, GSP is required for creating E-Invoice and E-Waybill.
How long does it take for E-invoice to be auto-generated after a transaction?
After Add a transaction you can generate E-invoice immediately
How to generate an invoice in BUSY without creating a GSP ID?
E-invoice cannot be generate without GSP configuration in BUSY.
Is e-Invoice required if goods are sold to foreign unregistered customers?
Yes, E-Invoice is applicable for B2B and Export transaction
How long does BUSY take to generate IRN for e-invoices?
BUSY generate IRN at the same time with e-invoice
How long does it take to cancel an e-invoice?
The cancellation of an e-invoice typically takes 24 hours.
What all features and information can I access on the e-invoice portal integrated with BUSY?
You can check after the loging of E-invoice portal.
What is the expected turnaround time for resolving issues faced during e-invoicing in BUSY?
It vary upon the issue facing in generating e-invoice