Frequently Asked Questions

No, you cannot edit a generated e invoice in BUSY or Govt Portal once generated. Further you cancel the E invoice in BUSY by following these steps:
Step 1: Go to transaction menu then select the sales voucher
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation and specify yes on e invoice cancel on govt portal and mention the reason of cancellation.

Steps to Generate e-invoice in BUSY:
Step 1: Specify Company details in BUSY
Step 2: Enable and Configure einvoice fetaures from GST tab
Step 3: Create and save GSP Credentials for Auto-Generation
Step 4: Add GSP UserID and Password in GSP Configuration in BUSY
Step 5: Configure all Party master, Unit and Country masters
Step 6: Enable Yes from voucher configuration to send e-invoice after saving
Step 7: Also can send einvoice from GST Misc. Utilitythen Eway bill and Einvoice Management then Generate/ Print Einvoice by Transaction menu.

Check below steps if BUSY not allow Yes for e-invoice generation:
 Step 1: Login with Admin user.
 Step 2: Go in administration.
 Step 3: Then select configuration.
 Step 4: Under it go in feature/Options.
 Step 5: Select GST/VAT.
 Step 6: Then click on e- invoice required option.
 Step 7: Allow generation of e-invoicing to sub-users.
 Step 8: Also check that IRN is not generated before.
 Step 9: If transaction belongs to B2C then it will not allow you to generate e-invoice.

To enter the Place and PIN code while generating e-invoices in BUSY, follow these steps:
 Step 1: Go to the Administration menu and then click on Masters.
 Step 2: Click on Account Master.
 Step 3: Enter the Place and PIN code in the account master, and save it successfully.
 Important Note: If you entered the Place and PIN code in the account master, but it is still not appearing in the transport details, manually input it while generating the e-invoice.

For Generate E way Bill and E Invoice Same time See Below Step
Step : 1 Login the Company
Step : 2 Go to Transactions Sales Modify Select Voucher Serise and voucher No Click on ok
Step: 3 After Feeding All information like item price amount and gst click on Save
Step: 4 Enable Both Option E Invoice Requried and E Way Bill Requried 
Step :5 Enable Generate E Way Bill Within E invoice and Click on ok for Generate EWay Bill and Einvoice

When we generate E-invoice it shows an option to "Check possible errors" : 
 A window will appear when we check on that option, which shows invalid data found press 'ENTER" on, Then view options will appear as: 
 1: Transaction details. 
 2: Update party details. 
 3: Update UQC (UNIT Quantity Code) for E-invoice. 
 4: Update Port Address Details. 
 5: Update Address,Pincode,State in Material Centre. 
 Correct error by clicking on relevant option then generate E-invoice.

As BUSY sync E-Invoice on E-invoice portal after 24 working hour if the e-invoice details are not reflecting on the GST portal, you may check below:
 1. Check if the e-invoice was properly generated in BUSY.
 2. Ensure that the IRN showing correct on e-invoice portal.
 3. Wait for some time as there may be a delay in updating the GST portal, especially on the first day of e-invoicing generation.
 If the issue persists, then share your concern on support@busy.in.

To Review and modify invoice details before generating the final e invoice in BUSY you can follow the steps. 
 Step 1. In voucher proceed to generate the e invoice 
 Step 2. Before generating You will get an window of invoice detail 
 Step 3. You can check the detail and ensure that it is correct or not. 
 Step 4. If the invoice details is not correct the you can modify the details before generating e invoice.

The following fields are essential for generating an E-invoice in BUSY:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.

To check e-invoice status for multiple invoice in BUSY under GST miscellaneous utilites, follow below steps: 
 Step 1: Go in transaction section and select the option og GST miscellaneous utilites. 
 Step 2: Then select the option of e-invoice audit report. 
 Step 3: Specified the date range and check the multiple generated e-invoices during that period. 
 Step 4: Also can check through E-Invoice generate/print option , as specify the desired series and date period and check.