Frequently Asked Questions

If E invoice is not getting generated when feature is already enabled in the BUSY, then follow the below steps.
 Step 1: E invoice only get generate for the B2B transaction, If the transaction is B2C then E invoice will not get generate.
 Step 2: Make sure that the E invoice feature should enable in the transport details window.
 Step 3: Make sure that the E invoice generation option should be enable from the voucher series configuration for the required voucher.

To get access to the API for integrating BUSY with your other software for inventory and billing, you need to enable API access on the GST portal
 Step 1 : login to gst portal
 Step 2 : click on dashboard
 Step 3 : view profile
 Step 4 : manage API access
 From there, you can enable API access for 30 days. Once API access is enabled, you can integrate BUSY with your other software using the provided API documentation and guidelines.

You cannot generate a new invoice for a cancelled invoice number in the BUSY software because the portal does not accept it as per portal guidline ,it will show an error, and your e-invoice will not be generated and the one more reason is If you have already generated an e-invoice in BUSY and then canceled it, that invoice number will be displayed as a canceled e-invoice on the portal, so you cant be generate again same document number in BUSY.

No, you cannot edit a generated e invoice in BUSY or Govt Portal once generated. Further you cancel the E invoice in BUSY by following these steps:
Step 1: Go to transaction menu then select the sales voucher
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation and specify yes on e invoice cancel on govt portal and mention the reason of cancellation.

For Generate E way Bill and E Invoice Same time See Below Step
Step : 1 Login the Company
Step : 2 Go to Transactions Sales Modify Select Voucher Serise and voucher No Click on ok
Step: 3 After Feeding All information like item price amount and gst click on Save
Step: 4 Enable Both Option E Invoice Requried and E Way Bill Requried 
Step :5 Enable Generate E Way Bill Within E invoice and Click on ok for Generate EWay Bill and Einvoice

When we generate E-invoice it shows an option to "Check possible errors" : 
 A window will appear when we check on that option, which shows invalid data found press 'ENTER" on, Then view options will appear as: 
 1: Transaction details. 
 2: Update party details. 
 3: Update UQC (UNIT Quantity Code) for E-invoice. 
 4: Update Port Address Details. 
 5: Update Address,Pincode,State in Material Centre. 
 Correct error by clicking on relevant option then generate E-invoice.

As BUSY sync E-Invoice on E-invoice portal after 24 working hour if the e-invoice details are not reflecting on the GST portal, you may check below:
 1. Check if the e-invoice was properly generated in BUSY.
 2. Ensure that the IRN showing correct on e-invoice portal.
 3. Wait for some time as there may be a delay in updating the GST portal, especially on the first day of e-invoicing generation.
 If the issue persists, then share your concern on support@busy.in.

To Review and modify invoice details before generating the final e invoice in BUSY you can follow the steps. 
 Step 1. In voucher proceed to generate the e invoice 
 Step 2. Before generating You will get an window of invoice detail 
 Step 3. You can check the detail and ensure that it is correct or not. 
 Step 4. If the invoice details is not correct the you can modify the details before generating e invoice.

The following fields are essential for generating an E-invoice in BUSY:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.

To check e-invoice status for multiple invoice in BUSY under GST miscellaneous utilites, follow below steps: 
 Step 1: Go in transaction section and select the option og GST miscellaneous utilites. 
 Step 2: Then select the option of e-invoice audit report. 
 Step 3: Specified the date range and check the multiple generated e-invoices during that period. 
 Step 4: Also can check through E-Invoice generate/print option , as specify the desired series and date period and check.