Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Why is the location/pincode required while generating e-invoices?
To generate an E-invoice from BUSY, it is required to mention the correct station and PIN code in the Account master. The reasons for this are as follows:
1: E-invoices are required for B2B transactions only.
2: Station and PIN code are necessary because they pertain to the supply-to location fields.
3: Proper information should be provided for 'From Location' and 'To Location.
while generating E-invoice showing reason - error
While generating an E invoice, if you face a blank error, see the following step:
Step 1: Go to Administration.
Step 2: Click on Configuration.
Step 3: Click on the feature option, then click on the GST/VAT tab.
Step 4: In GSP Configuration, remove the Pinacal GSP ID.
Step5: Now Click on Generate an invoice and check the possible error.
Step 6: Now excert Error Msg Comeing Show the error correct same
Activate E-Invoicing in BUSY. Configuration steps?
To Configure GST in BUSY, for generate GST invoice, follow these steps :
Step 1: Create Company with and enable GST.
Step 2: If you have already created company then Follow these steps :
1: Go to Administration menu.
2: Then click on Configuration.
3: Then select Features and Options.
4: Select GST/VAT option.
5: Enable GST/VAT reporting.
Why am I getting a special character error?
If you are getting a special character error you need to follow given below steps:
Step 1: While generating E-invoice a options will appear named special characters to be removed
Step 2: Ensure that all the characters specified in that option should be correct and default
Step 3: Otherwise create a demo company and check the special characters specified in that window and mention that in your company
The E-Invoice I generated had errors. How can I remove the errors and regenerate the invoice correctly?
Kindly specified the error title which you facing At present further there are few steps through that you can generate E- invoice successfully:
Step 1: Validate GSPID through GST/VAT option under features/option
Step 2: Specified correct details in Billing party master.
Step 3: Define required details in transport window.
Step 4: Check all possible error before generating.
For further can share your concern on support@busy.in
I am unable to generate e-invoices even after enabling the feature. What could be the issue?
There are some options to check due to which you will not be able to generate the e-invoice:
1: Generate e-invoice after saving is enabled from sales voucher configuration
2: Check required e-invoice enabled from transporter window
3: Station and Pincode have to be filled on Party Master and Transporter window also
4: Check and validate Item HSN Code
5: UQC should be entered in the item unit for e-invoice.
The e-invoice does not show company name and other details correctly. What should I do?
Make sure that enter the correct company details in BUSY. Pls Follow the Below Steps.
Click On
Step 1: Company menu
Step 2: Edit Company
Step 3: Mention the Correct Company Name & Address.
Step 4: Administration
Step 5: Configuration
Step 6: Featues and Options
Step 7: GST VAT option
Step 8: E invoice option, Mention the correct Pincode & From Place details.
Step 9: During E Invoice generation in voucher, Pls check the options.
I am unable to enable E-Invoice and E-Waybill in Bizzy. What should I do?
To Enable the e-invoice and e-way bill option in BUSY,Follow these Steps :
Step 1: Go to administration menu.
Step 2: Then click on Configuration.
Step 3: then click on Feature/option and then Click on GST/VAT option.
Setp 4: Then enable E-way bill Required and E-invoice Required.
step 5: Configure gsp id of webtel user ID and pennacle user ID in GSP configuration
How to troubleshoot e-invoice generation errors for rental services in BUSY?
Please mention the error which you are facing while e-invoice generation.
Further you can check these configuration to prevent issues of e invoice generation.
1. Ensure that The unit of service should be na or other.
2. Make sure that the hsn code specified should be of service.
3. Ensure that the type of of tax category should be of service.
When I try to generate an invoice in BUSY, it says there is an issue with my location/PIN code. What is the right way to enter the location for generating invoices?
By Generate e-invoice error show my location/PIN code Kindy follow the step below :
Step1 : Go to administration menu,
Step2 : Select configuration option
Step3 : Then click on feature and options.
Step2 : In feature select GST/VAT options.
Step3 : Click on E-invoice config.
Step4 : In e-invoice configuration window enter Location and Pin code and Done.