Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Do I need to generate e-invoices daily in BUSY? Is this an automated process?

Yes, You can generate E invoice on daily basis in BUSY. Further, The time limit to generate e invoice for all tax invoices and credit debit notes issued is within thirty days from the date given in the invoice and debit note or credit note.
BUSY provides automatic e invoice facility, you can generate e invoice and will get print on same time.

How many days are allowed between E-Way bill date and actual movement of goods?

There is no specific time limit between the e-way bill date and the actual movement of goods. However, the e-way bill has a validity period that depends on the distance between the starting point and the delivery location. The validity period is calculated from the time of generation of the e-way bill or the entry of the vehicle number, whichever is later

What is the difference between e-invoice QR code and payment QR code in BUSY?

The e-invoice QR code in BUSY is used for generating and storing the IRN (Invoice Reference Number) for the invoice. It is scanned by the government for authentication purposes. On the other hand, the payment QR code is used for scanning and making payments directly. It is not related to the e-invoice QR code and is used for convenience in payment transactions.

Change dispatch location for e-invoices in BUSY. Easy way without frequent updates?

To change dispatch location for e-invoices in BUSY, Follow these steps : 
Step 1: Enter the sales transactions and then it's saving time Input Transport window will be appear.
Step 2: Then select transaction type as bill from dispatch from.
Step 3: Then Enable dispatch details required.
Step 4: Then mention the dispatch from address and save it.

Why restart system for proper e-invoice generation in BUSY? Any workaround?

A system restart can help in establishing a proper internet connection to generate e-invoices without interruptions to other applications. There may not be any other workaround available, but some guidelines to generate e-invoices in a smooth manner include:
1. Ensure that BUSY Software is updated.
2. Enter all correct details in Masters and Vouchers as well.
3. Experiencing an interrupted internet connection.

Can you help me understand the benefits of e-invoicing in BUSY?

Yes, the benefits of e-invoicing in BUSY is mentioned below:
1. You have no need to visit on Portal.
2. It saves time and reduces manual errors by automating the entire process of E-invoice generation and uploading.
3. It ensures compliance with GST laws.
4. It simplifies the verification of invoices by generating QR codes that can be scanned and validated easily.

If the error shows that the 'Bill To Party Location' field is blank when you try to create an E-invoice, follow these steps: Enter the station and pincode in the Account Master. Then, check the station and pincode in the Transport Windows. Enter details in both & generate.

If the bill to party name validation failing even after I have entered more than 3 characters in the party master:
1.If its Shows Minimum 3 Character error Check The Configuration window.
2.Check in Place of Account Name pick by Taking Name.
3.If taking Alias. or account alias is Blank it shows this error.
4.So take name in Place Of Alias.

My E-invoice number is not getting reflected on the PDF generated. What could be the reason and solution for this?

The reason why the invoice number is not gettin reflected on the PFD follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Invoice document printing
Step 3: Click on Standrad and then select the voucher type Sales
Step 4: Look for the option Print E-invoice IRN/Ack.no./Ack.Date
Step 5: Enable that option and save the changes

I am getting an error related to transporter ID/GST number when generating e-invoices. How to resolve this?

To resolve the error related to transporter ID/GST number when generating e-invoices, you need to check and update the transporter details in the software. Make sure that the GST number or transporter ID entered is correct and valid. If the details are incorrect, edit them with the correct information. This should resolve the error and allow you to generate e-invoices successfully.

Why am I not seeing the option to enable automatic e invoice generation?

If you are not seeing the option to enable automatic e invoice generation,it would be the reason is you are using Basic model of BUSY Accounitng Software,because automatic e invoice generation feature is not available in basic model.you have to upgrade it to basic to standard model first you can conatct us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096.
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