Frequently Asked Questions

To view E invoicing bills that have been automatically uploaded to portal, follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Click on E-invoice management and then click on Generate/Print E-invoice.
Step 3: Choose voucher type and date range and then click on Load List.
Step 4: Generated E invoice appears in Grey color with IRN and Acknowledgement number.

If you are unable to generate E invoices from BUSY you can check some points and these are :
1.You should check for any error messages and ensure that all necessary fields such as party station and pincode in master and transport window,UQC of unit for e invoice in unit master are filled out correctly. 
2.Even check your E invoice configuration.
3. Check GSP Configuration.

To enter the GSP Id and password in BUSY for E invoice generation, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can enter the GSP user id and password. You can also validate the user id and password.

Yes, the E-Invoice QR code can be printed on your normal invoice or Standard format if it is B2B Transaction you can follow some steps:
Step 1: Go to Administration and then click on configuration.
Step 2: Now Click on Invoice document printing and then click on standard.
Step 3: Now click on Sales Invoice and then enable Print E-Inovice QR Code and save the configuration.

To set up automatic E-Way Bill and E-Invoice features in BUSY, follow these steps:
1.Ensure you are using the Standard or Enterprise edition as automatic features are available in these versions.
2.If you are using the Basic edition, upgrade your license to a higher version.
3.Confirm that the BUSY license subscriptions (BLS) is active.
Now, you can enjoy the automatic E-Way Bill and E-Invoice features in BUSY.

To switch between GSP service providers in BUSY follow these:
 Step 1: Go to Administration menu and click on configuration option 
 Step 2: Then click on Features and options button then click on GST VAT button. 
 Step 3: Now click on GSP configuration button. 
 Step 4: Afterward you can switch GSP from webtel, pinnacle & automatic as per your requirements

If you are unable to generate an e-waybill due to error is showing distance issue in km,you can open voucher again and In the transport,please set the distance to 0. After that, generate the e invoice again,and it will automatically fetch the distance based on your PIN code or location, then this error will be removed generate it will be generated successfully.

Find out the reasons for not showing some invoices for e invoice generation in generate/print e invoice option
 Step 1 : It can be B2c invoices as e invoice not required for B2C invoices 
 Step 2 : If you disable e invoice required option in transport details window in voucher then it will not show those invoices to generate e invoice

To configure for E invoice details and qr code for printing in standard format, follow these steps:
Step 1: Go to Administration then click on configuration tab.
Step 2: Choose the Invoice/Document Printing and select Standard option
Step 3: Click on sales invoice voucher type then specify Y to enable Print E invoice QR Code and Print E invoice IRN/Ack. date and save the configuration.

In Basic Version of BUSY there is not the option of E-Invoice bill option .If you wants to Use the feature of Automatic generation of E-Invoice bill then there is need to Convert from basic to Standard or enterprises and for confirmation of prices please contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your query at support@busy.in.