Frequently Asked Questions

To generate detailed E way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT.
Step 3: Here you will see a option called E Invoice Required, click on Config.
Step 4: Now, you can select E way Bill Print Format as Detailed and save.

Follow below steps to ensure error free E-Invoice generation and preventing issues like duplicate IRN in BUSY:
 Step 1: E-Invoice portal not allowed to re generate IRN number on cancelled,and also if repassed with another entry in the same voucher
 Step 2: Create invoice with new invoice number.
 Step 3: Previously no e-invoice should be generated with the same invoice number.

To identify the UQC error in BUSY, follow these steps: 
 Step 1: Click on the UQC error message. 
 Step 2: A window will appear with the option to update UQC. 
 Step 3: Click on Update UQC, and Unit master will be open 
 Step 4: then Enter the correct UQC for e-invoice, and the error will be removed.

If you cancel an invoice and if you have already generated a E- invoice for that invoice then after cancillation of invoice it will ask you for a cancillation of E-invoice as well if you select yes in that window then e-invoice also be cancel if you select no then only invoice will be treated as cancel E-invoice will remain same

To view and print previously generated E-invoices in BUSY follow this: 
 Step 1: Go to transactions menu 
 Step 2: Then click on GST miscellaneous utilities option 
 Step 3: Then click on E-invoice management option 
 Step 4: Then clcik on generate/print E-invoice 
 Step 5: Open the report and you can view invoices whose E-invoice is already generated

To generate a report or list of bills that need e-invoicing done, you can follow some steps:
Stpe 1: Go to Transaction and click GST Mis.Utility.
Step 2: Now click on E-Invoice Management Report.
Step 3: Now click on E-Invoice Audit Reports And specify the time period and click on OK option.Here you can see the Invoices for which E-Invoice is not generated. 

To cancel an already generated e-invoice in BUSY, please follow the specified steps.
Step 1 : Click on transactions
Step 2 : Select sale voucher type
Step 3 : CLick on modify, and open that voucher
Step 4 : Cancel that voucher by pressing shortcut key CTRL + X.
Step 5:  However, please note that once an e-invoice has been cancelled, it cannot be regenerated.

During e-invoice generation, errors in pin codes, addresses, and other details can be corrected by updating the party details in the software portal and re-validating the information entered before trying to generate the e-invoice again. It is important to ensure that the correct address and pin code information is entered in the party master to avoid errors during e-invoice generation.

You can see the E invoice acknowledgement number and details in BUSY from below steps.
 Step 1: Click on Transactions
 Step 2: Then GST Misc Utilities
 Step 3: Then E invoice Management
 Step 4: Then select the generate and print e invoice, from here can check it.
 Additionaly, can create the custom column in the voucher list for acknowledgement number.

You should follow below steps to correct error on the party address:
 Step 1: Go in party master.
 Step 2: Then mention party address properly.
 Step 3: Define station and pincode also in given option.
 Step 4: Also you can validate party GSTIN and then click on update back and quit so that it will auto define the party address.