Frequently Asked Questions

If you cancel an invoice and if you have already generated a E- invoice for that invoice then after cancillation of invoice it will ask you for a cancillation of E-invoice as well if you select yes in that window then e-invoice also be cancel if you select no then only invoice will be treated as cancel E-invoice will remain same

To view and print previously generated E-invoices in BUSY follow this: 
 Step 1: Go to transactions menu 
 Step 2: Then click on GST miscellaneous utilities option 
 Step 3: Then click on E-invoice management option 
 Step 4: Then clcik on generate/print E-invoice 
 Step 5: Open the report and you can view invoices whose E-invoice is already generated

To generate a report or list of bills that need e-invoicing done, you can follow some steps:
Stpe 1: Go to Transaction and click GST Mis.Utility.
Step 2: Now click on E-Invoice Management Report.
Step 3: Now click on E-Invoice Audit Reports And specify the time period and click on OK option.Here you can see the Invoices for which E-Invoice is not generated. 

To cancel an already generated e-invoice in BUSY, please follow the specified steps.
Step 1 : Click on transactions
Step 2 : Select sale voucher type
Step 3 : CLick on modify, and open that voucher
Step 4 : Cancel that voucher by pressing shortcut key CTRL + X.
Step 5:  However, please note that once an e-invoice has been cancelled, it cannot be regenerated.

If the bill to party name validation failing even after I have entered more than 3 characters in the party master:
 1.If its Shows Minimum 3 Character error Check The Configuration window.
 2.Check in Place of Account Name pick by Taking Name.
 3.If taking Alias. or account alias is Blank it shows this error.
 4.So take name in Place Of Alias.

The reason why the invoice number is not gettin reflected on the PFD follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Invoice document printing 
Step 3: Click on Standrad and then select the voucher type Sales 
Step 4: Look for the option Print E-invoice IRN/Ack.no./Ack.Date
Step 5: Enable that option and save the changes

To resolve the error related to transporter ID/GST number when generating e-invoices, you need to check and update the transporter details in the software. Make sure that the GST number or transporter ID entered is correct and valid. If the details are incorrect, edit them with the correct information. This should resolve the error and allow you to generate e-invoices successfully.

During e-invoice generation, errors in pin codes, addresses, and other details can be corrected by updating the party details in the software portal and re-validating the information entered before trying to generate the e-invoice again. It is important to ensure that the correct address and pin code information is entered in the party master to avoid errors during e-invoice generation.

You can see the E invoice acknowledgement number and details in BUSY from below steps.
 Step 1: Click on Transactions
 Step 2: Then GST Misc Utilities
 Step 3: Then E invoice Management
 Step 4: Then select the generate and print e invoice, from here can check it.
 Additionaly, can create the custom column in the voucher list for acknowledgement number.

You should follow below steps to correct error on the party address:
 Step 1: Go in party master.
 Step 2: Then mention party address properly.
 Step 3: Define station and pincode also in given option.
 Step 4: Also you can validate party GSTIN and then click on update back and quit so that it will auto define the party address.