Frequently Asked Questions

As per government guideliness tax payers those annual turnover exceeding 5 cr. need to create e- invoice for each and every B2B transactions, 
 Further BUSY asks you for Do you want to generate e-invoice after creating an invoice. you can select Yes/No as per your requirement, Apart from this there's no process for customisation to specify amount under e-invoice.

Yes, there is a way to reserve cancelled e-invoice details if you cancelled e-invoice from BUSY as when you cancel an e-invoice from BUSY then you have to cencel whole voucher so, you can enter cancelled e-invoice IRN/Ack no, in cancelled voucher's narration field as you can not re-generate e-invoice on same voucher number on which you already generated e-invoice.

Here are the reasons why the e-invoicing configuration option may be missing in BUSY:
 In the Basic Version of BUSY, the e-invoicing option is not available.
 If you have the Standard or Enterprise Version and still cannot see the E-invoicing option, you should contact the main user of the company in BUSY to obtain the necessary access rights for e-invoicing

The e-invoice generation error can occur due to various reasons such as invalid address or UQC (Unit Quantity Code), missing details, or incorrect configuration. It is important to check for any errors and fix them before generating the invoice. If you are still unclear about the specific error, please provide more details so that I can assist you further.

There is no option In BUSY to mention multiple location in billing shipping address, you can mention only one address in the billing and shipping window.
 Step 1:You can mention Address only in party master, And
 Step 2:While enter a bill after seleting a party window will appear here you can mention only one shipping address and pincode shipping.

To authorize and save an e-invoice in BUSY after generating it, follow these steps:
1. Go to the invoice section in BUSY.
2. Click on the generated e-invoice.
3. Select the option to authorize the invoice.
4. After authorizing, click on the save button to save the e-invoice.
By following these steps, you will be able to authorize and save the e-invoice in BUSY.

To enter place of supply details for e-invoice in BUSY, you may follow below steps:
 Step 1: Open desired voucher.
 Step 2: Mention item details.
 Step 3: Then proceed for save.
 Step 4: A window will appear called transport details.
 Step 5: Mention the station (Where you want to supply) and pincode.
 Step 6: Save the informtion and proceed.

To remove the transporter name and vehicle number from the invoice in BUSY,Follow below steps:
 Step 1: Open relevant voucher.
 Step 2: Then mention required details.
 Step 3: Transporter window will appear, press F4 on transporter name.
 Step 4: Delete through F8 and go back.
 Step 5: Then leave vehicle number field as blank.
 Step 6: Save and proceed.

Follow below steps to resolve the errors which preventing QR code and acknowledgement number generation: 
 Step 1: Invoice number must be new. 
 Step 2: Check Invoice on portal,As is it generated previously or not. 
 Step 3: Ensure there should be no duplicacy in invoice number. 
 If still issue persists then can share concern on support@busy.in

These are the master data to be filled in proper manner into party master.
 1. Party Name. 
 2. Address should be minimum 3 characters.
 3. GSTIN number should be correct and active status.
 4. Station and Pincode should be mentioed and correct.
 5. Type of Dealer should be registered and select the correct state as per GSTIN number.