Frequently Asked Questions

These specific information are recorded in the e-invoice when it is created using the BUSY.
 1. IRN Number and QR Code.
 2. Ack. No. and Ack. Date.
 3. Supply Type, Document No., Place of Supply Document Type and Date.
 4. Supplier and Reciver Details with Address.
 5. Details of Goods and services with GST.
 6. Digitally Signed invoice.

If you want to add service item in BUSY please follow these steps: 
Step 1: Go to administration menu 
Step 2: Afterwards click on masters 
Step 3: Then click on item 
Step 4: Then click on add to add item master 
Step 5: Afterwards specify name,unit group etc and tax category as service then save the master 

If you are getting errors like 'bill-to-party location is blank' when trying to generate an e-invoice, follow these steps: 
 1.Ensure that you enter the station and pincode in the Party/Account master or in the Transport Window. 
 2.When you enter the location in the Party/Account master or in the Transport Window, this error will be resolved.

To embed the e-way bill details in the E-invoice ,yu may follow below steps:
 Step 1: While creating relevant voucher, Go in transport window.
 Step 2: Then there's an option for generate e-way bill within E-Invoice.
 Step 3: Select Y on that window.
 Step 4: Check after generate as it will show E-way bill details within E-invoice

Yes, you need to specify party station and pin code for E invoicing in BUSY.
To Update the pincode in party master, follow these steps:
Step 1: Click on administration then click onmaster menu
Step 2: Choose the account option then select modify tab
Step 3: Update the pin code and station in its respective field and save the account master.

While generating e-invoice in BUSY without any error, Follow these guidelines : 
 1: Voucher should be creating correct and in proper manner. 
 2: Transaction should be B2B. 
 3: In item master, mention correct tax category. 
 4: In Account Master, mention correct Station ,Pincode and GST number. 
 5: Enter correct Information in BUSY.

To correct a rejected e-invoice in BUSY, you need to identify the reason for rejection mentioned on the government portal. Once you know the reason, you can make the necessary corrections in BUSY and generate a new e-invoice with the correct details. You also have to cancel that voucher in BUSY also along with the e invoice.

If your are facing and UQC error while generating an E-Invoice from BUSY then follow the steps.
 Step 1. Go to Transaction menu then click on GST Misc. Utilities.
 Step 2. Then click on Update HSN SAC Description then define HSN code wise descirption and click on save button to save the descriptoin on HSN code wise.

Invoice generation is done using the alias name rather than the item name. To resolve this, follow these steps: 
 Step 1: Open BUSY. 
 Step 2: Go to Transactions. 
 Step 3: Click on Voucher Type and open it. 
 Step 4: During voucher saving, generate E-invoice and select the Account name as Name, not Alias.

While Revalidating the GSP if it shows an error then follow these steps to solve it: 
Step 1: Ensure that you have entered the correct GSP user ID and Credentials
Step 2: Change the Internet and check
Step 3: Create the GSP user Id and Password once again and validate it. Step 4: Disable the antivirus and then try