Frequently Asked Questions

If you are facing a specific error during E invoice generation, please provide more details about the error message or the issue you are encountering so that I can offer more targeted assistance. Further, there is no link for E invoice generation with distance in the transport window, as the distance calculation is typically associated with E-way Bill purposes.

To solve this issue, please update below steps :
Step1 : ModiFinancial Year Custom Master Pressing ALT+M on Custom Master, or go to administration menu->Masters->Account->modiFinancial Year mode and select custom that customer master that used in the voucher.
Step 2 ; Now updated Location of Custom under Station Field and also updated pincode number of customer address.
Now try to Generate E-Invoice

If it show incorrect invoice number while generating E- invoice follow the below mentioned process to fix it 
Open the invoice and check the invoice number 
1. In invoice number there should not be used the any special charecters other than / and -
2. Invoice number should not start with zero
3. Maximum charecter for invoice number can be 16

If you are getting location error while generating an e invoice in BUSY, then you need to check these steps:
Step 1: Check in your party master if the station field is not blank.
Step 2: Check the place in the transport details window.
Step 3: Check your company location in the e invoice configuration under the GST / VAT tab.

To fix this, if the PIN code validation is not working properly in BUSY, it is rejecting valid PIN codes. You need to correct the station name to validate the pin code in the customer's master as the station name, and you also need to make changes to the transport window station name to validate the pin code.

To check which GSP Id you are using in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration click on that and check the GSP Id.

To cancel an e-invoice from the portal, you need to follow the cancellation process provided by the portal. The time taken to cancel an e-invoice may vary depending on the portal and its system. It is recommended to check the specific guidelines and instructions provided by the portal for accurate information on the cancellation process and time duration.

To get the ship to address to appear on the E way bill or e invoice you need to follow these steps: 
 Step 1: While creating voucher You need to Feed Address and details In Billing shipping details window and save. 
 Step 2: In Transport window you need to take transaction type Bill to ship to.

To access past E-invoices in BUSY follow this: 
 Step 1: Go to transactions menu 
 Step 2: Then click on GST miscellaneous utilities option 
 Step 3: Then click on E-invoice management option 
 Step 4: Then clcik on generate/print E-invoice 
 Step 5: Open the report and you can view invoices whose E-invoice is already generated

To validation your GSP Id you are using in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration click on that and validate the GSP Id.