Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What details are required for billing vs shipping addresses in e-invoices?
The billing address in e-invoices requires the details of the party being billed, such as their name, address, and GST number. The shipping address, on the other hand, should include the details of the party to whom the goods are being shipped, including their name and address.
Resolve buyer's address entry error while generating e invoic in BUSY.
There can be several reasons that you are facing buyer's address error while generating e invoice.
1. Ensure that in party master address is mentioned correct.
2. If you are using billing shipping then make sure that the address is mentioned in billing shipping window.
Station/location not captured in e-invoice. How to enter/select correct details?
To enter/select correct station/location details in e-invoice,
Step1: Go to the party master and enter the station and PIN code under the update party details section.
Step2: And also mention in transporter details window station and PIN code.
This is necessary for generating e-invoice.
Is there a preview option before generating the e-invoice?
Yes, there is a preview option available before generating the e-invoice in BUSY which we called view and generate e-invoice tab while generating e-invoice, after click on it you can preview your voucher details and after cross checking the all details you can proceed with generate e-invoice.
while generating E-invoice error as 'Duplicate IRN request'
Resaon for Duplicate IRN error is because taxpayer uploading the same invoice which is already registered and IRN is generated.
solution :don’t send the same request simultaneously. Wait for the IRN and update the system with the same. Only if the IRN is not received, resend the request.
The e-invoice is showing an error symbol. It says to add can of beer but I already entered the quantities. What should I do?
To fix the e-invoice error for missing beer quantity, you need to enter the correct UQC for the beer in the e-invoice. The UQC should be "Numbers". Once you enter the correct UQC, the error will be resolved and you can generate the e-invoice without any issues.
I am unable to generate an e invoice in BUSY and not showing any reason. What should i do?
If you are not able to generate an e invoice in BUSY and not showing any reason then might issue from portal end. In that case you have to try after some time or you can generate the JSON file from BUSY and upload it to portal.
I want to validate my e-invoice credentials in BUSY. What is the process to do this?
To validate your e-invoice credentials in BUSY, follow this process.
Step 1. Go to Administration and then click on Configuration.
Step 2. Select Features and Options then click on the GST/VAT option.
Step 4. Then, click on GSP Configuration and then click on Validate button for validation.
How do I check the status of e-invoices generated through BUSY on the GST portal?
To check the status of e-invoices generated through BUSY on the GST portal, you need to log in to the GST portal and navigate to the "e-Invoice" section. There, you can search for the invoice using the invoice number or other relevant details to view its status.
while generating E-invoice showing error that E-invoice option is not available for this GSTIN
While generating an E invoice, if the Einvoice option is not available, see the following steps:
Step 1: Go to the Einvoice Portal and enable the Einvoice option selected by GStin or
Step 2: asked to contact your CA or accountant to enable an invoice in the same GSTIN.