Frequently Asked Questions

To configure GSP id in BUSY for E-invoice :
Step 1 : CLick on administration
Step 2 : Click on configuration
Step 3 : Then features and options
Step 4 : CLick on GST/VAT
Step 5 : Enable E-invoice and configure GSP ID

To check for errors before generating the e-invoice in BUSY, you can use the "Check Possible Errors" option. This option allows you to review and fix any errors or issues in the invoice data before generating the e-invoice.

There is no provision to specify the start date in E-invoice you just need to create GSP or API id from portal then configure the E-invoice setting in BUSY and that is enough for the generation of E-invoice

Businesses that have an annual turnover of more than Rs.5 crore in any of the previous financial years from 2017-18 onwards are required to generate e-invoices from 1st August 2023.
For more clarification consult with your CA or Accountant.

It depends on various factors such as proper configuration of GSP ID and correct input of billing and shipping details. If everything is done correctly, then E invoice bills can be created in BUSY without any issues.

You have 30 days from the invoice date to generate an e-invoice and upload it to the IRP (Invoice Registration Portal). If your sales return invoice is 14 days old, you can create an e-invoice for it.

To resolve this issue please follow the below steps:
Step 1 : Go to Administration 
Step 2: Masters
Step 3: Accounts 
Step 4 : Modify Account in which you want to add state
Step 5: Mention correct state and save

You cannot generate e-invoices through BUSY if there is an issue on the E-invoice portal or the GSPs, because BUSY is directly linked to the portal. In that case we recommend you to try after some time.

The e-invoice is generated from BUSY but e invoice print if from the portal, and it comes in a format that cannot be changed or modified by us. We can only make changes to the BUSY invoice.

To resolve the Invoice IRN number is already available error in BUSY, 
 Point1: if the invoice has already been generated.
 Point2: And same invoice number e-invoice not generate, Then the invoice will generate other invoice number