Frequently Asked
Questions

Q: How do I configure the GSP ID from E-Invoice portal in BUSY?

To configure GSP id in BUSY for E-invoice : Step 1 : CLick on administration Step 2 : Click on configuration Step 3 : Then features and options Step 4 : CLick on GST/VAT Step 5 : Enable E-invoice and configure GSP ID

Q: How do I check for errors before generating the e-invoice?

To check for errors before generating the e-invoice in BUSY, you can use the "Check Possible Errors" option. This option allows you to review and fix any errors or issues in the invoice data before generating the e-invoice.

Q: Configure start date for E-invoice generation in BUSY. How?

There is no provision to specify the start date in E-invoice you just need to create GSP or API id from portal then configure the E-invoice setting in BUSY and that is enough for the generation of E-invoice

Q: What turnover range is e-invoicing mandatory for?

Businesses that have an annual turnover of more than Rs.5 crore in any of the previous financial years from 2017-18 onwards are required to generate e-invoices from 1st August 2023. For more clarification consult with your CA or Accountant.

Q: Can I generate sample or test e-invoices in BUSY for testing purposes?

No there is no option to generate test e-invoices to check you can generate an original e-invoice and cancel it later. However you cannot reuse the same document number as it will be considered canceled after cancellation

Q: Why do I get errors when changing e-invoice configuration? How to troubleshoot?

To troubleshoot errors when changing e-invoice configuration, it is recommended to consult with a tax consultant or BUSY support team. They can provide guidance on the correct configuration settings and help resolve any errors that may occur.

Q: What are the recommended system requirements for smooth e-invoicing in BUSY?

To ensure smooth E-invoicing in BUSY, consider checking the following aspects: 1.Ensure a proper internet connection. 2.Exclude BUSY from firewall and antivirus settings. 3.Verify that the internet is accessible to the BUSY server. 4.Ensure your Windows system is up to date.

Q: I want to generate an E invoice bill in BUSY but am not sure if it will cause problems. Can I create E invoice bills or will that be an issue?

It depends on various factors such as proper configuration of GSP ID and correct input of billing and shipping details. If everything is done correctly, then E invoice bills can be created in BUSY without any issues.

Q: I need to upload an old sales return voucher from days ago. Will there be any issues with doing that now?

You have 30 days from the invoice date to generate an e-invoice and upload it to the IRP (Invoice Registration Portal). If your sales return invoice is 14 days old, you can create an e-invoice for it.

Q: Why am I getting an error that the to state does not match when trying to generate an e-invoice?

To resolve this issue please follow the below steps: Step 1 : Go to Administration Step 2: Masters Step 3: Accounts Step 4 : Modify Account in which you want to add state Step 5: Mention correct state and save

Find Solutions to Common Issues Related to taxation - e invoice generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I configure the GSP ID from E-Invoice portal in BUSY?

To configure GSP id in BUSY for E-invoice :
Step 1 : CLick on administration
Step 2 : Click on configuration
Step 3 : Then features and options
Step 4 : CLick on GST/VAT
Step 5 : Enable E-invoice and configure GSP ID

How do I check for errors before generating the e-invoice?

To check for errors before generating the e-invoice in BUSY, you can use the "Check Possible Errors" option. This option allows you to review and fix any errors or issues in the invoice data before generating the e-invoice.

Configure start date for E-invoice generation in BUSY. How?

There is no provision to specify the start date in E-invoice you just need to create GSP or API id from portal then configure the E-invoice setting in BUSY and that is enough for the generation of E-invoice

What turnover range is e-invoicing mandatory for?

Businesses that have an annual turnover of more than Rs.5 crore in any of the previous financial years from 2017-18 onwards are required to generate e-invoices from 1st August 2023.
For more clarification consult with your CA or Accountant.

Can I generate sample or test e-invoices in BUSY for testing purposes?

No there is no option to generate test e-invoices to check you can generate an 
original e-invoice and cancel it later. However you cannot reuse the same 
document number as it will be considered canceled after cancellation

Why do I get errors when changing e-invoice configuration? How to troubleshoot?

To troubleshoot errors when changing e-invoice configuration, it is recommended to consult with a tax consultant or BUSY support team. They can provide guidance on the correct configuration settings and help resolve any errors that may occur.

What are the recommended system requirements for smooth e-invoicing in BUSY?

To ensure smooth E-invoicing in BUSY, consider checking the following aspects:
1.Ensure a proper internet connection.
2.Exclude BUSY from firewall and antivirus settings.
3.Verify that the internet is accessible to the BUSY server.
4.Ensure your Windows system is up to date.

I want to generate an E invoice bill in BUSY but am not sure if it will cause problems. Can I create E invoice bills or will that be an issue?

It depends on various factors such as proper configuration of GSP ID and correct input of billing and shipping details. If everything is done correctly, then E invoice bills can be created in BUSY without any issues.

I need to upload an old sales return voucher from days ago. Will there be any issues with doing that now?

You have 30 days from the invoice date to generate an e-invoice and upload it to the IRP (Invoice Registration Portal). If your sales return invoice is 14 days old, you can create an e-invoice for it.

Why am I getting an error that the to state does not match when trying to generate an e-invoice?

To resolve this issue please follow the below steps:
Step 1 : Go to Administration 
Step 2: Masters
Step 3: Accounts 
Step 4 : Modify Account in which you want to add state
Step 5: Mention correct state and save

Frequently AskedQuestions