Frequently Asked Questions

If you are facing issues with e-invoice upload on the portal due to maintenance, you should wait for some time and try again later as it is a server issue and the portal is under maintenance.

When you create an e invoice from BUSY, there is no need to enter the vehicle number in the transport details window. You just need to enter place and pincode in that window which are mandatory.

As the e-invoice portal does not allow for amendment of e-invoices, once its generated and you want to make some changes so you need to cancel the e invoice and regenreate it with fresh document Number.

The E-invoice configuration showing as empty in BUSY when I have already enabled it, these may be the reasons : 
 There is need to save Configuration by using Shortcut key F2 and save it successfully.

If the transaction belongs to a party without GSTIN or any B2C party, then E-invoice is not applicable. In such cases, you will not be able to enable the E-invoice required option in the transport window.

In BUSY you can not edit the generated e invoice if you found any error. You need to cancel it and generate again, and make sure on same document no. you can't generate the e invoice.

Yes, there is a way to test E-invoice and e-way bill automation without affecting live transactions if you check the whole process without click on generate e-invoice/e-way bill as there is no option for testing 

To check the status of an already generated E-Invoice, follow these steps:
1. Visit the e-invoice portal.
2. Go to the search tab and select e-invoice status of taxpayer
3. Enter the GSTIN and the captcha code.
4. Click Go

As BUSY does not combined multiple rax rates in e- invoice, further if you will use consolidate tax rate options while using multitax sales type then it has option of consolidate tax in single bill sundry.

To copy GSP id in gsp configuration 
 Follow these guideline; 
 1.If you are unable to copy-paste the GSP configuration ID and password, 
 2.can manually enter in the respective fields in the GSP configuration.